HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Network Services ? Operational
HarvardKey/PIN Authentication Operational
Identity & Access Management Services ? Operational
Student Information Services (SIS) ? Operational
Teaching & Learning Platforms ? Operational
Financial Applications Operational
Library Technology Systems Operational
HR Applications ? Operational
Data Warehouse Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
my.harvard Monthly Maintenance Mar 25, 19:00 - Mar 26, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 pm Saturday - 7 pm Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Posted on Mar 21, 16:32 EDT
Past Incidents
Mar 25, 2017

No incidents reported today.

Mar 24, 2017
Completed - The scheduled maintenance has been completed.
Mar 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 EDT
Scheduled - On Thursday, March 23rd starting at 10:00PM through 8:00AM Friday, March 24th, HUIT will perform maintenance on Harvard University's campus-wide computer and network device registration systems (AutoReg, WiFi Registration, Portal). During this maintenance time period all currently known network devices WILL continue to work, however, new device and guest device registrations will be disabled.
Mar 23, 16:40 EDT
Mar 22, 2017
Resolved - Phone service to HUIT Service Desk (617 495-7777) is restored.
Mar 22, 14:05 EDT
Investigating - Please be advised calls to HUIT Service Desk (617 495-7777) are currently being directed voicemail after the scheduled message is played. Callers may not be able to speak to a Service Desk representative at this time. HUIT is investigating.
Mar 22, 13:48 EDT
Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Completed - All networking equipment are confirmed to be operating normally.
Mar 17, 09:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 06:00 EDT
Scheduled - To diagnose cause of last week's unplanned power outage, power will be shut down to install a meter. Access to the network in the Science Center will be unavailable during this event.
Mar 17, 02:25 EDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017
Completed - The scheduled maintenance has been completed.
Mar 13, 21:00 EDT
Scheduled - Scheduled - A software release for OpenScholar is scheduled for this evening, March 13th starting at 8pm. The release will include several bug fixes, minor updates and new features. You can find the summary list here: http://bit.ly/2nxSooq
Mar 13, 16:01 EDT
Resolved - Restarted 4-HarvardKey host servers to synchronize timing.
Mar 13, 14:11 EDT
Investigating - Reports of delays of 3-5 minutes propagating HarvardKey data.
Mar 13, 12:05 EDT
Resolved - Canvas reported service interruptions for some users where the impact affected components that relied on authentication. Remediation process by Canvas has been implemented. HUIT confirms login access to Canvas is restored for the Harvard community.
Mar 13, 12:46 EDT
Investigating - HUIT is receiving reports on intermittent login access to Canvas. Some users are receiving a sign-in error page. We are investigating and working to resolve this issue.
Mar 13, 11:42 EDT
Mar 12, 2017

No incidents reported.

Mar 11, 2017
Resolved - Power was restored just before 2am and the Network has been confirmed to be back up.
Mar 11, 02:33 EST
Identified - Wired & Wireless networking is currently interrupted at the Science Center due to a power outage.
Mar 10, 15:40 EST