HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Network Services ? Operational
HarvardKey/PIN Authentication Operational
Identity & Access Management Services ? Operational
Student Information Services (SIS) ? Operational
Teaching & Learning Platforms ? Operational
Financial Applications Operational
Library Technology Systems Operational
HR Applications ? Operational
Data Warehouse Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Harvard Medical School IT will perform network maintenance on Saturday, February 25, 2017 (5 a.m. - 12 p.m.). Members of the Harvard community (e.g., cross-registered students) using eCommons credentials will not be able to connect to HMS services during this window.

Please be advised the eCommons tab (on HarvardKey login page) won't work during the outage. Applications that are outside the HMS network will redirect users, however the eCommons login will fail (e.g., O365, OASIS, and Canvas).

If you have difficulty reconnecting to an HMS service after 12 p.m. on Saturday, February 25, please contact the HMS IT Service Desk at 617-432-2000 or itservicedesk@hms.harvard.edu with any concerns or questions.
Posted on Feb 22, 16:11 EST
my.harvard: Monthly Maintenance Feb 25, 19:00 - Feb 26, 19:00 EST
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 pm Saturday - 7 pm Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Posted on Feb 22, 12:17 EST
ServiceNow Maintenance Feb 25, 22:00 - Feb 26, 04:00 EST
ServiceNow (vendor) will perform scheduled maintenance on HUIT's production and sub-production instances of ServiceNow (Feb 25th at 10 p.m. - Feb 26th at 4 a.m.). While we do not anticipate it, any interruption of service should not exceed 5 minutes.
Posted on Feb 7, 16:03 EST
As of March 6, 10:00AM, HUIT is improving its wireless services offering by implementing HarvardKey authentication for Harvard Secure and Eduroam wireless network access.

Wireless devices previously enrolled DO NOT need to take any action.

Wireless devices enrolling for the first time or re-enrolling in Harvard Secure or Eduroam after 10AM on March 6, will use HarvardKey and HarvardKey password combination in place of HUID and HarvardKey password combination.
Posted on Feb 22, 09:43 EST
Past Incidents
Feb 23, 2017

No incidents reported today.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - The issue is now resolved. Thanks for your patience!
Feb 21, 18:29 EST
Identified - There is an issue with publications created in 2017 being listed as just "published" rather than listing "2017". We are working on fixing the problem and will release the fix as soon as we can. You can follow the community issue here: http://bit.ly/2kKLqf8
Feb 15, 14:41 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017
Service has been restored to Canvas.
Feb 9, 10:44 EST
Resolved - Access to Canvas restored.
Feb 9, 10:22 EST
Investigating - Users are unable to login to canvas at this time. Users are receiving a sign-in error page.
Feb 9, 10:04 EST