HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Network Services ? Operational
HarvardKey/PIN Authentication Operational
Identity & Access Management Services ? Operational
Student Information Services (SIS) ? Operational
Teaching & Learning Platforms ? Operational
Financial Applications Operational
Library Technology Systems Operational
HR Applications ? Operational
Data Warehouse Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2017
Resolved - HUIT IAM reverted to authentication to original state, service is restored.
Jan 18, 10:30 EST
Identified - Users attempting to log into applications requiring HarvardKey are unable to do so at this time. HUIT IAM team is investigating and reverting to original state.
Jan 18, 10:10 EST
There were power outages off and on at three buildings (Science Center, Memorial Hall, Lowell Lecture Hall) between 7:40 and 8:25am. As of 8:30am everything was confirmed to be back up.
Jan 18, 09:13 EST
Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Resolved - The issue with Contact Center has been resolved
Jan 12, 20:05 EST
Investigating - There have been reports that Contact Center is currently interrupted affecting incoming phone calls to users of it. HUIT staff are investigating the issue.
Jan 12, 19:51 EST
Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017
Resolved - Eversource (NSTAR) fixed the power issue. HUIT Infrastructure confirms network services are restored for the majority of campus and is working to repair limited number of switches impacted by power outage, including: Gund Hall, Mass Hall, 90 Mt. Auburn, Mather House, and 9 Ware Street.
Jan 9, 17:15 EST
Investigating - HUIT Infrastructure reports power outage across campus, with impact to multiple buildings and schools.
Jan 9, 15:43 EST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017
Resolved - Services Affected: Aurora & Asperin. Not as extensive as initially reported.
Jan 5, 15:29 EST
Investigating - Applications that likely are unavailable:
Asperin
Athletics Compliance Database Management System
Athletics Event Request Management System
Common Grant
Effort Reporting (FASERS)
Equipster
ERP Power (EREQ)
Faculty Activity Reports (FAR)
FAS Appointment Listing
FAS Sponsored Project Accounting Reports (FASSPAR)
FASPlan
Financial Aid Activity Summary (FAADS)
Financial Aid Cost Allocation (FASTCAT)
Financial Conflict of Interest (fCOI)
GSAS Graduate Applicant Selection Tool (GCAST)
GSAS Grants and Fellowships Online
GSAS Progress to Degree
House Tutor/Proctor Applications - Horatio
IDU (Inter-Dept. Invoice Upload)
LAMBS
Outside Award Reporting (OARS)
Roster Wizard
RUFFAS
UTAB (Budget Upload Tool)
Jan 5, 15:04 EST
Resolved - Hung server rebooted and service was restored. Root cause TBD.
Jan 5, 12:55 EST
Investigating - Applications that likely are unavailable:
Asperin
Athletics Compliance Database Management System
Athletics Event Request Management System
Common Grant
Effort Reporting (FASERS)
Equipster
ERP Power (EREQ)
Faculty Activity Reports (FAR)
FAS Appointment Listing
FAS Sponsored Project Accounting Reports (FASSPAR)
FASPlan
Financial Aid Activity Summary (FAADS)
Financial Aid Cost Allocation (FASTCAT)
Financial Conflict of Interest (fCOI)
GSAS Graduate Applicant Selection Tool (GCAST)
GSAS Grants and Fellowships Online
GSAS Progress to Degree
House Tutor/Proctor Applications - Horatio
IDU (Inter-Dept. Invoice Upload)
LAMBS
Outside Award Reporting (OARS)
Roster Wizard
RUFFAS
UTAB (Budget Upload Tool)
Jan 5, 12:21 EST
Jan 4, 2017

No incidents reported.