HUIT Service Status Dashboard

Identified - Users attempting to log in to Grasshopper Service (primary use: IT on call numbers) are unable to do so at this time. Grasshopper technical support has escalated the issue.
May 25, 07:17 EDT
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Network Services ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Student Information Services (SIS) ? Operational
Teaching & Learning Platforms Operational
Teaching & Learning Platforms ? Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Financial Applications Operational
Library Technology Systems Operational
HR Applications ? Operational
Data Warehouse Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Partial Outage
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
my.harvard Monthly Maintenance Apr 22, 19:00 - Apr 23, 19:00 EDT
Update - .
May 22, 13:21 EDT
Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 p.m. Saturday - 7 p.m. Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Apr 20, 16:42 EDT
Wireless Network Maintenance Jun 10, 07:00 - Jun 11, 18:00 EDT
On June 10-11th (Saturday and Sunday), the Harvard Wi-Fi network will undergo a planned upgrade. During this time, wireless network access except the Harvard Secure network will be interrupted. To avoid issues, HarvardKey users should confirm access to Harvard Secure. Instructions at wifi.harvard.edu
Posted on May 19, 16:27 EDT
Past Incidents
May 24, 2017

No incidents reported.

May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 07:25 EDT
Scheduled - A software release for OpenScholar is scheduled for this evening, May 22nd, starting at 8pm. The release will include several bug fixes, minor updates and new features. You can find the summary list here: http://bit.ly/2rLU5ke
May 22, 14:55 EDT
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017
Resolved - This incident has been resolved.
May 18, 18:35 EDT
Investigating - We are currently working on a server upgrade and may experience some downtime
May 18, 18:27 EDT
Completed - The scheduled maintenance has been completed.
May 18, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 EDT
Scheduled - HUIT Network Engineering will be performing software maintenance on the North Precinct regional firewall serving the Cambridge Campus on Wednesday, May 17th. The release will include several bug fixes, updates and new features. A minimal service interruption is expected during the 8pm-midnight window.
May 16, 11:26 EDT
May 17, 2017
Resolved - Access to VPN is now restored. Recycling LDAP server and re-running the GenComm (VPN tunnel) creation script remedied the issue.
May 17, 18:13 EDT
Investigating - Users report they are unable to connect to VPN and unable to download the VPN client.
May 17, 16:33 EDT
May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017
Completed - The scheduled maintenance has been completed.
May 13, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 EDT
Scheduled - On Saturday, May 13, from 8:00 p.m. – 10:00 p.m. HUIT will be performing maintenance on Office 365 and Exchange. This may result in brief interruptions when accessing these applications. Users already logged in will not be affected. If you attempt to login and are unsuccessful, wait a few minutes and try again.
May 12, 12:54 EDT
May 12, 2017
Resolved - Service is restored to University websites (wordpress and drupal sites) hosted at http://sites.harvard.edu. It was determined that the database exceeded maximum connections.
May 12, 10:57 EDT
Investigating - University websites (wordpress and drupal sites) hosted at http://sites.harvard.edu are currently degraded. HUIT teams are investigating.
May 12, 10:22 EDT
May 11, 2017

No incidents reported.