Resolved -
HUIT Telecommunications team, in partnership with our vendors, has restored all Centrex connectivity, including Emergency blue light phones and elevator phones across university campuses.
Mar 19, 16:36 EDT
Monitoring -
Service for all emergency blue light phones and elevator phones have been restored to normal operations.
We will continue to monitor these services alongside our vendor to ensure stability.
Mar 19, 15:14 EDT
Identified -
Indoor/Outdoor emergency blue light stations have been restored and are operational.
Most elevator phone lines have been restored, except on the Longwood campus. We are focusing our restoration efforts to resolve this.
Mar 19, 14:50 EDT
Update -
In partnership with our vendor, we are continuing to investigate outages impacting outdoor/indoor emergency blue light phones and some elevator phone systems on campus. In the event of an emergency, please call 617-495-1212 to reach HUPD or dial 911.
Mar 19, 13:23 EDT
Investigating -
HUIT Telecommunication teams are investigating reports of outages impacting outdoor/indoor emergency blue light phones and elevator phone systems on campus. In the event of an emergency, please call 911.
We are working with our vendor to restore service and will provide updates as they become available.
Mar 19, 12:29 EDT