HUIT Service Status Dashboard

my.Harvard Application is Degraded

Incident Report for HUIT

Resolved

my.harvard issues have been resolved and the application has been stable over the past few weeks.
The Student and Course search results are appearing as expected.

Posted Sep 25, 2019 - 11:49 EDT

Monitoring

Configuration changes have been made to the admin.my.harvard.edu database. No problems have occurred since the change was put on place on Sept 13, 2019.

We continue to work with Oracle to determine the root cause of the intermittent search issues.

Posted Sep 19, 2019 - 16:35 EDT

Update

Slow performance issues have also been identified with the Administration System https://admin.my.harvard.edu.
HUIT continues to investigate.

Posted Aug 29, 2019 - 14:13 EDT

Investigating

my.Harvard search functionality continues to be degraded.

Posted Aug 28, 2019 - 20:34 EDT

This incident affected: my.harvard - Enterprise Student Systems (ESS).