HUIT Service Status Dashboard

Harvard Key Login Issues

Incident Report for HUIT

Resolved

The Harvard Key login issue is resolved. At the time some users registered their HarvardKey accounts, the HarvardKey system was experiencing a technical issue and did not save passwords correctly. Those users are being emailed to ask them to reset their HarvardKey passwords.

Posted Jan 16, 2019 - 15:19 EST

Investigating

Users who claimed their Harvard Key on Saturday 3pm onward are unable to login using their Harvard Key

Posted Jan 16, 2019 - 11:47 EST