HUIT Service Status Dashboard

AI Sandbox - Model responses degraded

Incident Report for HUIT

Resolved

AI Sandbox is now restored. If you continue to experience performance issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.

Posted Oct 07, 2026 - 10:21 EDT

Investigating

AI Sandbox is currently experiencing an issue that is preventing users from starting new chats. We’re investigating and will share an update when service is restored.

Posted Oct 07, 2026 - 10:09 EDT

This incident affected: Other Services.