HUIT Service Status Dashboard

Temporary Network Outage at Kirkland House
Monitoring - We are aware of planned electrical work taking place at Kirkland House. During this work, both wired and wireless network connectivity will be unavailable.
Jul 24, 2026 - 13:29 EDT
Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
Okta Operational
Harvard Web Publishing Platforms Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Degraded Performance
VPN Operational
Wired Networking Degraded Performance
Wireless Networking Degraded Performance
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Harvard Training Portal Upgrade Jul 24, 2026 21:00 - Jul 25, 2026 12:00 EDT

Please be advised that the Harvard Training Portal will be down starting at 9:00 p.m. Friday, July 24th, 2026, in order to support the portal upgrade until Saturday, July 25th, 2026, at 12:00 pm EDT.

We apologize for the disruption and hope to make this outage as short as possible. Users and APIs will not be able to access the system during this period.
Posted on Jul 21, 2026 - 09:22 EDT

IAM ID Registry Database Configuration Update Jul 26, 2026 06:00-12:00 EDT

Planned maintenance will be performed on the IAM ID Registry database to update its configuration and improve stability.

During the change, data feeds will be paused, but HarvardKey login and authentication services will remain fully available and unaffected.
Posted on Jul 23, 2026 - 09:22 EDT

ORCID API and Harvard ORCID Connect Planned Maintenance Jul 29, 2026 08:00-10:00 EDT

HUIT will be performing scheduled maintenance for ORCID API and Harvard ORCID Connect on Wednesday, July 29 at 8:00 AM to 10:00 AM.

During this window, both the Harvard ORCID Connect site and the Harvard ORCID API service will be unavailable; Harvard ORCID Connect users will see a maintenance page, and normal service is expected to resume after the maintenance period.
Posted on Jul 24, 2026 - 09:59 EDT

Harvard Phone (VOIP) Maintenance Aug 1, 2026 01:15-03:15 EDT

We will be performing scheduled maintenance for Harvard Phone (VOIP) on Saturday, August 1 from 1:15 AM to 3:15 AM. During this maintenance window, Cisco phone model 8851 will require a reboot. This will take approximately 1 - 2 minutes, and the individual phones will be back in service once they finish their registration process.
Posted on Jul 24, 2026 - 11:45 EDT

Planned Network Maintenance: Gateway Patching (9/15) Sep 15, 2026 21:00 - Sep 16, 2026 02:00 EDT

HUIT will conduct scheduled maintenance on core gateway routers on September 15, 2026, from 9:00 PM to 2:00 AM. While we do not expect any service interruptions during this maintenance period, devices or services connected to these routers may temporarily lose connectivity.
Posted on Jun 23, 2026 - 10:16 EDT
Jul 24, 2026
Electrical Power Outage Notice for 38 Oxford Street
Completed - The scheduled maintenance has been completed.
Jul 24, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 EDT
Scheduled - From Friday, July 24, 2026, at 6:00 AM to Friday, July 24, 2026, at 2:00 PM, there will be no normal electric power available at 38 Oxford Street.

The purpose of this scheduled electrical outage is for a contractor to install new electrical equipment into the main electrical switchgear at 38 Oxford Street.
Jul 23, 15:21 EDT
Jul 23, 2026
Internet2 Connectivity Platform Migration (300 Bent Street)
Completed - The scheduled maintenance has been completed.
Jul 23, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 EDT
Scheduled - HUIT will be performing scheduled maintenance on the Internet2 connectivity service on Thursday, July 23, from 8:00 PM to 11:59 PM EDT.

During this maintenance window, one of Harvard's redundant Internet2 border connections will be migrated to a new Internet2 platform. No customer impact is expected.
Jul 21, 17:07 EDT
CPATH Upgrade to 9.4.03
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:00 EDT
Scheduled - On Wednesday, July 22nd, starting at 8 pm until Thursday, July 23rd at 7 am, HUIT will be executing an upgrade to CPATH to version 9.4.03.

The following modules will be unavailable during the upgrade: Commitments, Planning, Capital Approvals, and President's Discretionary Fund forms.
Jul 15, 16:00 EDT
Jul 22, 2026
Internet2 Connectivity Platform Migration (1 Summer Street)
Completed - The scheduled maintenance has been completed.
Jul 22, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:01 EDT
Scheduled - HUIT will be performing scheduled maintenance on the Internet2 connectivity service on Wednesday, July 22, from 8:00 PM to 11:59 PM EDT.

During this maintenance window, one of Harvard's redundant Internet2 border connections will be migrated to a new Internet2 platform. No customer impact is expected.
Jul 21, 17:05 EDT
HarvardSites Drupal Maintenance (7/22)
Completed - The scheduled maintenance has been completed.
Jul 22, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (7/22) from 5:00 pm to 8:00 pm EDT.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jul 22, 16:23 EDT
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Canvas Degradation
Resolved - Access to Canvas has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Jul 16, 08:30 EDT
Monitoring - HUIT is investigating reports of issues accessing Canvas. Service appears to be recovering, but some users may still experience intermittent issues. We will continue to monitor and provide updates as they become available.
Jul 16, 07:27 EDT
Jul 15, 2026
Planned Network Maintenance: Gateway Patching (7/14)
Completed - The scheduled maintenance has been completed.
Jul 15, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 EDT
Scheduled - HUIT will be performing scheduled maintenance for Wired Networking on July 14th, 2026, 9:00 PM - July 15th, 2026, 2:00 AM.

During this time, we expect network connectivity at the Center for Astrophysics and 170 Brookline Ave to be unavailable for approximately 35 minutes.

We expect normal service to resume after the maintenance window.
Jul 13, 14:56 EDT
Jul 14, 2026
Kiteworks Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 EDT
Scheduled - There is a planned maintenance event for Harvard's Kiteworks Secure File Transfer Service on Thursday, July 14, 2026, at 6:00 pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm – 8:00 pm.

The purpose of this maintenance window is to install security updates for the Kiteworks service. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Jul 13, 11:54 EDT
HarvardSites Drupal Maintenance (7/14)
Completed - The scheduled maintenance has been completed.
Jul 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (7/14) from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jul 9, 00:19 EDT
Jul 13, 2026
HarvardSites Drupal Maintenance (7/13)
Completed - The scheduled maintenance has been completed.
Jul 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (7/13) from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jul 9, 00:18 EDT
HUIT ServiceNow Upgrade (7/12/2026)
Completed - The scheduled maintenance has been completed.
Jul 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:00 EDT
Scheduled - On Sunday, July 12th, 2026, from 6:00 PM to 9:00 PM EDT, HUIT will be upgrading ServiceNow to a new platform version. While we expect minimal interruption during the upgrade, ServiceNow may be briefly unavailable.

During this window, you may be unable to submit or update tickets.
Jul 1, 11:00 EDT
Jul 12, 2026
Jul 11, 2026

No incidents reported.

Jul 10, 2026
Wired Networking Maintenance (ClearPass)
Completed - The scheduled maintenance has been completed.
Jul 10, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 EDT
Scheduled - HUIT will be updating the internal ClearPass role assignment workflow, used by mobility-enabled wired locations across campus, on Friday (7/10) starting at 8 pm EST.

No user action is expected. Devices will not need to be re-registered, and no service interruption is expected.
Jul 7, 10:57 EDT
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