HUIT Service Status Dashboard

All Systems Operational

Canvas Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

Zoom Operational

HarvardKey Operational

Duo Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Microsoft Teams Operational

DropBox Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Service Management Applications Operational

Harvard Web Publishing Platform Operational

Library Technology Systems Operational

Alma Operational

HOLLIS (Primo) Operational

DASH Operational

EzProxy Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

HR Applications Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

BUY-TO-PAY Powered by JAGGAER Operational

Sponsored Research Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Telecommunication Systems Operational

Data Center Services Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Adobe Creative Cloud Maintenance Sep 25, 20:00 - Sep 26, 08:00 EDT

On Friday, September 25, starting at 8:00pm, HUIT will be performing maintenance to Adobe Creative Cloud. The process will take approximately 4 hours to complete, and during this time users will not be able to access their Creative Cloud applications. Once the maintenance is complete, users will need to sign back into Creative Cloud.
Posted on Sep 24, 16:01 EDT

Past Incidents

Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

PeopleSoft HR - Planned Release This Weekend

Completed - Peoplesoft HR 57.0 Release is Complete.
Sep 19, 15:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:01 EDT

Scheduled - PeopleSoft HR will be unavailable this weekend due to PeopleSoft Fall Release starting at 5pm on Friday, September 18th. We apologize for the disruption. We hope to make this outage as short as possible. PeopleSoft will be available Monday, September 21st, at 8:00 AM at the latest, but hopefully sooner. Users will not be able to access the system to report or approve time/absences, make any changes to employee's records, or send new hire transmits from Harvard Careers during this period.
Sep 14, 17:28 EDT

Network Outage due to Electrical Maintenance in Yard

Completed - The scheduled maintenance has been completed.
Sep 19, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:02 EDT

Scheduled - This Saturday, September 19, from 6:00-10:00am, there will be a service interruption for both wired and wireless internet connectivity in the buildings listed below, due to planned electrical work in Harvard Yard.

Impacted buildings:
* Houghton Library
* Widener Library
* Loeb House
* Pusey Library
* 200 Inner Belt Rd
* Weld Hall
* Thayer Hall

Alternative Wi-Fi access:
During the maintenance window, please make use of wireless in the Old Yard, Science Center Plaza, or use a cell phone as hotspot.
Sep 18, 11:10 EDT

Sep 18, 2020

Sep 17, 2020

Alert: Zoom Recording Processing Delays

Resolved - Zoom has resolved the issue causing delays in cloud recording processing time.
Sep 17, 12:41 EDT

Identified - Zoom continue to work on resolving this issue.
Sep 4, 08:06 EDT

Investigating - Zoom reported delays in processing cloud recordings at 1:25pm on 9/3/20. No other components are affected. Updates will be posted as they are received.
Sep 3, 14:29 EDT

Zoom Attendees cannot join webinars via telephone

Resolved - Zoom has re-enabled the ability to control whether Webinar attendees have access to Call Me and Toll-Free dial-in options.
Sep 17, 07:42 EDT

Update - Zoom has temporarily disabled the new telephone options they added for webinar attendees this past weekend. Specifically, the ability for webinar attendees to use Call Me and/or Toll-free & Fee based numbers has been disabled. Webinar attendees can still join via toll numbers as they have been doing prior to this weekend. Also, there is no change to the panelist experience.
Sep 9, 14:23 EDT

Identified - Zoom has disabled telephone service for webinar attendees. Attendees must join audio from their Zoom client or using internet audio. See https://status.zoom.us/ for more information.
Sep 9, 12:49 EDT

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.