HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
Okta Operational
Harvard Web Publishing Platforms Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HUIT ServiceNow Upgrade (7/12/2026) Jul 12, 2026 18:00-21:00 EDT

On Sunday, July 12th, 2026, from 6:00 PM to 9:00 PM EDT, HUIT will be upgrading ServiceNow to a new platform version. While we expect minimal interruption during the upgrade, ServiceNow may be briefly unavailable.

During this window, you may be unable to submit or update tickets.
Posted on Jul 01, 2026 - 11:00 EDT

Planned Network Maintenance: Gateway Patching (9/15) Sep 15, 2026 21:00 - Sep 16, 2026 02:00 EDT

HUIT will conduct scheduled maintenance on core gateway routers on September 15, 2026, from 9:00 PM to 2:00 AM. While we do not expect any service interruptions during this maintenance period, devices or services connected to these routers may temporarily lose connectivity.
Posted on Jun 23, 2026 - 10:16 EDT
Jul 2, 2026

No incidents reported today.

Jul 1, 2026
Oracle e-Business Suite Security Patch Installation
Completed - The scheduled maintenance has been completed.
Jul 1, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 EDT
Scheduled - On Wednesday, July 1st, from 8 pm to 10 pm, HUIT will be installing Oracle Security Patches.

Affected modules will be Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry.

Applications may not be accessible until after the maintenance window concludes.
Jul 1, 14:03 EDT
Planned Network Maintenance: Gateway Patching (6/30) - Oxford Street
Completed - The scheduled maintenance has been completed.
Jul 1, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:01 EDT
Scheduled - HUIT will be performing scheduled maintenance for Wired Networking on June 30, 2026, from 9:00 PM to 11:59 PM. During this time, no service impact is expected; however, brief connectivity interruptions are possible for the following location:

60 Oxford Street, Cambridge, MA

Services are expected to return to normal once the maintenance is complete.
Jun 24, 17:02 EDT
Planned Network Maintenance: Gateway Patching (6/30)
Completed - The scheduled maintenance has been completed.
Jul 1, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 EDT
Scheduled - HUIT will be performing scheduled maintenance for Wired Networking in the Markley datacenter (Suite H) on Tuesday, June 30th, from 10:00 PM until 12:00 AM. During this time, applications or services may experience loss of connectivity.

We expect normal service to resume after the maintenance window.
Jun 22, 13:13 EDT
Planned Network Maintenance: Gateway Patching (6/30) - Ware Street
Completed - The scheduled maintenance has been completed.
Jul 1, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:00 EDT
Scheduled - HUIT will be conducting scheduled network maintenance on Tuesday, June 30th, from 9:00 PM until 11:59 PM. During this time, no service impact is expected; however, brief connectivity interruptions are possible for the following location:

10 Ware Street, Cambridge, MA

Services are expected to return to normal once the maintenance is complete.
Jun 23, 10:10 EDT
Jun 30, 2026
Crimson Fax Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 20:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 18:01 EDT
Scheduled - We will be performing scheduled maintenance to upgrade Crimson Fax to Okta on Tuesday, June 30, from 6:00 PM to 8:00 PM.

During this time, there may be intermittent issues with logins. If you have an issue logging in, please wait 5 minutes and try again. We expect normal service to resume after the maintenance window.
Jun 29, 11:48 EDT
IAM Identity API v. 2.18.0
Completed - The scheduled maintenance has been completed.
Jun 30, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 18:00 EDT
Scheduled - The Identity API Service will be unavailable from 6:00 PM to 8:00 PM on June 30 to add active Microsoft mailbox and Google account checks to the official email and LoginName API calls to protect against breaking users' active mailboxes.

Key Self Service (including HarvardKey password resets and claiming), MIDAS, and HSR Portal, which rely on the API service, will also be unavailable for the duration of the outage. There is no impact on HarvardKey authentication.
Jun 26, 15:45 EDT
HarvardSites Drupal Maintenance (6/30)
Completed - The scheduled maintenance has been completed.
Jun 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (6/30) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:07 EDT
Jun 29, 2026
HarvardSites Drupal Maintenance (6/29)
Completed - The scheduled maintenance has been completed.
Jun 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (6/29) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:06 EDT
Jun 28, 2026
Electrical Power Outage Notice for Leverett Towers and Leverett Library
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 EDT
Scheduled - From Sunday, June 28, 2026, at 4:00 AM to Sunday, June 28, 2026, at 10:00 AM (6 Hours), there will be no normal electric power available to Leverett Towers and Leverett Library.

The purpose of this scheduled electrical outage for a contractor to install new electrical equipment into the main electrical switchboard at Leverett Towers.
Jun 25, 13:43 EDT
Harvard Phone (VOIP) Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 EDT
Scheduled - HUIT will be performing scheduled maintenance for Harvard Phone (VOIP) on Saturday, June 27, from 8:00 PM to 6:00 AM EST. During this time, phones may perform 2 reboots.

We expect normal service to resume after the maintenance window.
Jun 22, 12:51 EDT
Jun 27, 2026
PeopleSoft HR - Planned Outage This Weekend (6/27)
Completed - The scheduled maintenance has been completed.
Jun 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 03:00 EDT
Scheduled - PeopleSoft will be unavailable for a 4-hour window this weekend, beginning Saturday morning, 6/27 at 3 AM EST.

This maintenance will apply a critical security patch for People Tools. During this time, users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Aurora or Wasabi.
Jun 25, 13:37 EDT
Jun 26, 2026
HarvardSites Drupal Maintenance (6/26)
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (6/26) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:05 EDT
Jun 25, 2026
my.Harvard Performance Issue
Resolved - The issue of users encountering internal server errors has been resolved, and performance has returned to normal levels. The team will continue to monitor the service while the vendor conducts a Root Cause Analysis.
Jun 25, 18:21 EDT
Monitoring - The team has made progress in troubleshooting the issue, with performance returning to normal levels. The team will continue to monitor to confirm resolution.
Jun 25, 17:36 EDT
Investigating - HUIT is aware of a performance issue impacting my.Harvard. We are currently investigating the issue and will provide updates as they become available.
Jun 25, 14:54 EDT
Jun 24, 2026
HarvardSites Drupal Maintenance (6/24)
Completed - The scheduled maintenance has been completed.
Jun 24, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (6/24) from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:04 EDT
Planned Network Maintenance: Gateway Patching (6/23)
Completed - The scheduled maintenance has been completed.
Jun 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 EDT
Scheduled - HUIT will be conducting scheduled network maintenance on June 23, 2026, from 9:00 PM to 2:00 AM. During this time, wired and wireless connectivity will be affected for the following locations:

Gordon Hall
Landmark Center

Services are expected to return to normal once the maintenance is complete.
Jun 3, 13:12 EDT
Jun 23, 2026
Jun 22, 2026
HarvardSites Drupal Security Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 EDT
Scheduled - Today at 5 PM ET, the Harvard Web Publishing Engineering Team will conduct routine security maintenance. This maintenance will affect a small number of internal records that are redirected to the official site domain. As a result, internal redirected traffic to these sites may experience brief interruptions. However, this maintenance will not impact HarvardSites Drupal traffic from outside the Harvard network or any internal traffic directed to the official domain.
Jun 22, 15:46 EDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

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