HUIT Service Status Dashboard

Harvard Dataverse Unavailable
Investigating - HUIT is aware of an issue impacting Harvard Dataverse. We are currently investigating the issue and will provide updates as they become available.
Feb 03, 2026 - 11:36 EST
Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
CampusPress Operational
OpenScholar Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Aruba Wireless Infrastructure Software Upgrades Feb 3, 2026 21:00 - Feb 4, 2026 04:00 EST

The HUIT team will be performing scheduled software upgrades to the Aruba Central–managed wireless infrastructure, including Aruba Gateways and Access Points.

Users may experience brief wireless connectivity interruptions during this maintenance window. However, most locations have overlapping wireless coverage allowing client devices to roam automatically with minimal impact.
Posted on Feb 03, 2026 - 15:20 EST

VOIP Infrastructure Maintenance Feb 4, 2026 21:00 - Feb 5, 2026 06:00 EST

Cisco will be performing maintenance activities in data centers that support Harvard's VOIP infrastructure.

There is no expected impact to users due to redundant infrastructure.
Posted on Feb 03, 2026 - 17:43 EST

Software Updates to Aruba Access & Distribution Switches in the River Region Feb 5, 2026 20:00 - Feb 6, 2026 07:00 EST

The HUIT Network team will be upgrading all Aruba access switches within the River region, followed by a full reboot to complete the installation of new code.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time.

Anything connected devices or services to these switches, including wireless and wired networks, may temporarily lose connectivity.
Posted on Jan 16, 2026 - 14:37 EST

VOIP Infrastructure Maintenance Feb 11, 2026 21:00 - Feb 12, 2026 06:00 EST

Cisco will be performing maintenance activities in data centers that support Harvard's VOIP infrastructure.

There is no expected impact to users due to redundant infrastructure.
Posted on Feb 03, 2026 - 17:45 EST
Feb 3, 2026
HART Service Disruption
Resolved - Access to HART has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Feb 3, 10:27 EST
Investigating - We are currently experiencing server issues with the Harvard Analytics and Reporting Tool (HART). Some users may have difficulty logging in this morning. The system is expected to be restored by 10:30 am.
Feb 3, 10:14 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Electrical Power Outage Notice for Smith Center South Tower - Mount Auburn Street Side (1/24)
Completed - The scheduled maintenance has been completed.
Jan 24, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 EST
Scheduled - From Friday, January 23, 2026, at 10:00 PM to Saturday, January 24, 2026, at 6:00 AM, (8 hours) there will be no normal electrical power to Smith Center South Tower - Mount Auburn Street Side.

The purpose of this scheduled electrical outage is for a contractor to test emergency lighting systems at Smith Center South Tower - Mount Auburn Street Side.
Jan 22, 13:11 EST
Jan 23, 2026
Microsoft 365 Issues Affecting Sending and Receiving Emails
Resolved - Microsoft has confirmed the incident was resolved early this morning. Our external email queues are now clear, indicating that messages from outside Harvard are being delivered successfully. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Jan 23, 07:40 EST
Update - Microsoft is indicating that a fix is in place, it is taking time to propagate.  Harvard is still experiencing delays in receiving and sending emails. This is an issue impacting all of North America.
Jan 22, 20:16 EST
Update - Microsoft is continuing to work to restore service; however, Microsoft 365 services (including Outlook, Teams, and OneDrive) are still experiencing issues. We expect an additional update from Microsoft soon.
Jan 22, 18:45 EST
Monitoring - Microsoft has reported that it has restored the affected infrastructure; however, services are not yet fully recovered.
You may experience delays receiving Outlook emails from senders outside of Harvard.
We are continuing to monitor and will post more information as it becomes available from Microsoft.
Jan 22, 17:15 EST
Investigating - Microsoft has confirmed broad issues with M365. We are actively working with Microsoft to remediate this issue. We will provide an update as we learn more.
Jan 22, 16:31 EST
Jan 22, 2026
HarvardKey Sign In
Resolved - This incident has been resolved.
Jan 22, 20:14 EST
Monitoring - Following a change implemented this weekend, you may be prompted to sign back in to your Office 365 applications. This is expected behavior.

If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Jan 12, 15:38 EST
Kiteworks Secure File Transfer Service Maintenance (1/22)
Completed - The scheduled maintenance has been completed.
Jan 22, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 EST
Scheduled - There is an unplanned maintenance event for Harvard’s Kiteworks Secure File Transfer Service today, Thursday, January 22, 2026, at 6:00pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00pm – 8:00pm.

The purpose of this maintenance window is to install updates for the Kiteworks service. This is expected to take the full two-hour window and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Jan 22, 16:00 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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