HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Network Services ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Enterprise Student Systems (ESS) ? Operational
Library Technology Systems Operational
HR Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps Operational
FieldGlass ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We have received notification that Microsoft has scheduled maintenance for our Office365 SharePoint and OneDrive services starting Saturday, May 25th at 8:00 PM through Sunday, May 26 at 12:00 AM. According to Microsoft, during this time, SharePoint and One Drive for Business content will typically be read-only for 30-60 minutes. It is possible, however, that in some rare cases, the read only window may extend for up to 4 hours. This maintenance is planned outside of normal business hours to help minimize any impact.
Posted on May 23, 17:26 EDT
Harvard Wikis Scheduled Upgrade Jun 1, 08:00-12:00 EDT
Harvard Wikis (wiki.harvard.edu) will be unavailable from 8am-noon on June 1st as we upgrade to Confluence version 6.6.13.
Visit the IT Help Portal at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=6966f34bdb5d7b887768dc95ca96193e to learn about the new features coming your way!
Posted on May 22, 16:50 EDT
my.harvard Monthly Maintenance Jun 22, 19:00 - Jun 23, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:28 EST
my.harvard Monthly Maintenance Jul 20, 19:00 - Jul 21, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:29 EST
my.harvard Monthly Maintenance Aug 24, 19:00 - Aug 25, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:30 EST
my.harvard Monthly Maintenance Oct 19, 19:00 - Oct 20, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:31 EST
my.harvard Monthly Maintenance Nov 23, 19:00 - Nov 24, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:32 EST
my.harvard Monthly Maintenance Dec 14, 19:00 - Dec 15, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:33 EST
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 19:00 EDT
Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Feb 25, 13:27 EST
Resolved - VPN service is restored as of 3:46 PM.
May 19, 16:29 EDT
Investigating - There are currently reports of trouble authenticating into VPN. Users already logged in remain logged in. HUIT is investigating.
May 19, 13:59 EDT
May 17, 2019

No incidents reported.

May 16, 2019
Completed - Maintenance patching activities are completed.
May 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 15:10 EDT
Scheduled - HUIT began applying an emergency patch to non-production Windows 2003 and 2008 servers at 3 p.m. today followed by production servers.
May 15, 15:08 EDT
May 15, 2019
Resolved - This incident has been resolved.
May 15, 10:36 EDT
Investigating - Users of FAX Unix Mail may have noticed delays in mail delivery since yesterday. The issue is now resolved.
May 15, 10:34 EDT
May 14, 2019

No incidents reported.

May 13, 2019
Resolved - Peoplesoft issue is resolved.
May 13, 12:09 EDT
Investigating - PeopleSoft system is currently inaccessible. HUIT is investigating.
May 13, 12:01 EDT
Completed - The scheduled maintenance has been completed.
May 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 17:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 10, 10:23 EDT
Scheduled - PeopleSoft Release 53 (HR 53.0) will begin this Friday, May 10th, at 5:00 PM at which time PeopleSoft will be unavailable. Activities are scheduled throughout the weekend, and the release is scheduled to be officially complete by Monday, May 13th, at 8:00 AM.

If the work completes sooner than that, there will be an update to this post.
May 9, 14:06 EDT
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 9, 2019

No incidents reported.