HUIT Service Status Dashboard

Regulated Data (ReD) Environment: GPU Partition Issues
Investigating - The Regulated Data (ReD) Environment is currently experiencing issues with provisioning and dispatching GPU jobs. AWS has confirmed limited GPU availability for the instance types used by the main GPU partitions.

The Univ RCD Services team is investigating options to increase availability and restore normal GPU job processing. The team will continue to monitor and provide updates.
May 15, 2026 - 15:37 EDT
Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
HarvardSites WordPress Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
Okta Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HarvardSites Drupal Maintenance (5/18) May 18, 2026 01:00-08:00 EDT

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (5/18), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on May 12, 2026 - 11:57 EDT

Emergency Communications Maintenance (5/18) May 18, 2026 23:00 - May 19, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 12, 2026 - 10:30 EDT

HarvardSites Drupal Maintenance (5/19) May 19, 2026 01:00-08:00 EDT

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (5/19), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on May 12, 2026 - 11:57 EDT

Emergency Communications Maintenance (5/19) May 19, 2026 23:00 - May 20, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 12, 2026 - 10:31 EDT

Emergency Communications Maintenance (5/20) May 20, 2026 23:00 - May 21, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 12, 2026 - 10:31 EDT

Emergency Communications Maintenance (5/21) May 21, 2026 23:00 - May 22, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Wednesday (5/13) and concluding on Thursday (5/21). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 12, 2026 - 10:32 EDT

Emergency Communications Maintenance (5/22) May 22, 2026 23:00 - May 23, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 15, 2026 - 15:43 EDT

Emergency Communications Maintenance (5/23) May 23, 2026 23:00 - May 24, 2026 06:00 EDT

Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
Posted on May 15, 2026 - 15:43 EDT

Planned Network Maintenance: Gateway Patching (6/9) Jun 9, 2026 21:00 - Jun 10, 2026 02:00 EDT

HUIT will conduct scheduled maintenance on core routers on June 9, 2026, from 9:00 PM to 2:00 AM. We do not expect any service interruptions during this maintenance period.
Posted on May 11, 2026 - 15:15 EDT
May 16, 2026

No incidents reported today.

May 15, 2026
Kiteworks Degradation
Resolved - Kiteworks functionality has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
May 15, 12:25 EDT
Investigating - HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with Office Message Encryption (OME) via Outlook if necessary.
May 15, 11:58 EDT
HarvardSites Drupal Maintenance (5/15)
Completed - The scheduled maintenance has been completed.
May 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (5/15), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 12, 11:56 EDT
May 14, 2026
Kiteworks Secure File Transfer Service Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 18:00 EDT
Scheduled - There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Thursday, May 14, 2026, at 6:00 pm EST.

The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm to 8:00 pm. The purpose of this maintenance window is to migrate to a new application gateway. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MB in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
May 12, 15:32 EDT
Emergency Communications Maintenance (5/13)
Completed - The scheduled maintenance has been completed.
May 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Wednesday (5/13) and concluding on Thursday (5/21). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 12, 10:26 EDT
May 13, 2026
HarvardSites Drupal Maintenance (5/13)
Completed - The scheduled maintenance has been completed.
May 13, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (5/13), from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 12, 11:55 EDT
May 12, 2026

No incidents reported.

May 11, 2026
Wireless Networking Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 EDT
Scheduled - HUIT Networking will conduct critical maintenance for Wireless Networking on May 11th, 2026, from 8:00 PM to 10:00 PM. No impact is expected during this time.
May 11, 09:21 EDT
PeopleSoft HR Maintenance – Planned Outage
Completed - The scheduled maintenance has been completed.
May 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:00 EDT
Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, May 8th at 5:00 PM until Monday (5/11) 8:00 am EST.

Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Aurora or Wasabi during this period. See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
May 5, 13:49 EDT
May 10, 2026
Maestro Scheduling Service Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:00 EDT
Scheduled - We will be conducting scheduled maintenance for the Maestro Scheduling Service on May 9, 2026, starting at 8 AM.

During this time, the Scheduling Service will be unavailable starting 4 AM on Saturday, May 9, until 4 AM on Sunday, May 10. As a result, no plans will be generated for May 9, 2026, meaning that jobs typically included in these plans will not be executed during these 24 hours.

Once the migration is complete, jobs will be uploaded to all workstations at 4 AM on Sunday, May 10, 2026. We anticipate that normal service will resume following the maintenance window.
May 1, 16:29 EDT
May 9, 2026
GitHub Source Code Version Control Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 EDT
Scheduled - HUIT will be conducting Okta SAML migrations for github.huit.harvard.edu and code.harvard.edu on May 9, 2026, from 10:00 a.m. to noon.

During this period, users will be unable to log in to either service to update or extract code. We anticipate that normal service will resume after the maintenance window.
May 1, 16:39 EDT
May 8, 2026
Canvas currently operational; HUIT is continuing to closely monitor
Resolved - As of this morning, the Canvas platform is accessible to Harvard users.
If you any encounter any issues with Canvas, please contact the HUIT Service Desk: https://www.huit.harvard.edu/get-help
May 8, 12:11 EDT
Monitoring - As of this morning, the Canvas platform is accessible to Harvard users.

Instructure—parent company of Canvas—has stated the cyber incident is now contained: https://www.instructure.com/incident_update

HUIT will continue to closely monitor this incident and Canvas system stability. If you any encounter any issues with Canvas, please contact the HUIT Service Desk: https://www.huit.harvard.edu/get-help
May 8, 07:00 EDT
Update - The Canvas platform continues to be unavailable. Instructure is continuing to investigate and work toward resolution. We will post updates here as new information becomes available.
May 7, 20:30 EDT
Investigating - HUIT is aware that the Canvas platform is currently unavailable due to a cyber incident. This incident is understood to impact many Instructure customers worldwide and is not specific to Harvard. We will post updates here as new information becomes available.
May 7, 16:33 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
HarvardSites Drupal Maintenance (5/5)
Completed - The scheduled maintenance has been completed.
May 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (5/5), from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Apr 29, 13:08 EDT
May 4, 2026
HarvardSites Drupal Maintenance (5/4)
Completed - The scheduled maintenance has been completed.
May 4, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (5/4), from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Apr 29, 13:07 EDT
May 3, 2026

No incidents reported.

May 2, 2026
my.Harvard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 23:00 EDT
Scheduled - Beginning at 11 PM ET on Friday, May 1st, HUIT will perform normal monthly maintenance on my.harvard systems. During this time frame, the system will be unavailable.

my.harvard maintenance typically concludes within 2-4 hours; however, in rare cases, extended time is needed to complete the work.
Apr 30, 13:48 EDT
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