HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Network Services ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Enterprise Student Systems (ESS) ? Operational
Library Technology Systems Operational
HR Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps Operational
FieldGlass ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
my.harvard Monthly Maintenance Mar 23, 19:00 - Mar 24, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:24 EST
my.harvard Monthly Maintenance Apr 27, 19:00 - Apr 28, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:26 EST
my.harvard Monthly Maintenance May 18, 19:00 - May 19, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:27 EST
my.harvard Monthly Maintenance Jun 22, 19:00 - Jun 23, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:28 EST
my.harvard Monthly Maintenance Jul 20, 19:00 - Jul 21, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:29 EST
my.harvard Monthly Maintenance Aug 24, 19:00 - Aug 25, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:30 EST
my.harvard Monthly Maintenance Oct 19, 19:00 - Oct 20, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:31 EST
my.harvard Monthly Maintenance Nov 23, 19:00 - Nov 24, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:32 EST
my.harvard Monthly Maintenance Dec 14, 19:00 - Dec 15, 19:00 EDT
Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:33 EST
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019
Resolved - Peoplesoft performance is back to normal.
Mar 22, 10:40 EDT
Investigating - Users reported performance issues with Peoplesoft being very slow. HUIT is investigating.
Mar 22, 09:28 EDT
Mar 21, 2019
Resolved - Mailman service is back to normal and the issue is resolved.
Mar 21, 16:26 EDT
Investigating - HUIT is investigating issues with Mailman Service.
Mar 21, 15:47 EDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - Microsoft reported that this issue was resolved as of 12:48 PM today.
Mar 19, 13:40 EDT
Identified - Microsoft continue to work on the issue. They have indicated that a subset of people (unclear who) *may* continue to experience issues with Sharepoint and OneDrive.
So far, HUIT have received a small number of reports that a few people are having intermittent issues with OneDrive, Teams and Sharepoint. Otherwise most people seem to be stable but that is subject to change until the issue is declared resolved. Microsoft is expected to provide an additional update at 1:30 PM.
Mar 19, 12:35 EDT
Investigating - SharePoint Online and OneDrive services were inaccessible for about 15 minutes this morning. Users seem to be able to get in now, but according to Microsoft, users may be in read only mode. HUIT is actively testing and following up with Microsoft to resolve the issue.
Mar 19, 09:36 EDT
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - Some Alumni reported they are unable to claim Harvard Key; receiving error 5007. HUIT resolved the issue upon notification and the service is back to normal.
Mar 11, 11:40 EDT
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.