Maintenance Details: Disaster recovery failover testing for Kurmi (failover to secondary)
Impact Windows:
Friday, March 24th 4-8PM (impact in the beginning of the event)
• Administration Services Moratorium: Access to the Harvard Phone Account portal, Harvard Phone Kurmi Service Requests, and the Kurmi Administration and Sub-administration for voicemail password resets will be down for 30 minutes at the beginning of this event.
Please note that there will be no impact to desk phone service or jabber service. Jabber users will maintain the ability to access voicemail, manage forwarding, and single number reach via the application during the maintenance.
Posted on
Mar 16, 2023 - 16:21 EDT
Please be advised that the Harvard Training Portal will be down starting at 9:00 p.m. (EST) Friday, March 24th, 2023, in order to support the portal upgrade until Saturday, March 25th, 2023, at 12:00 pm. We apologize for the disruption. We hope to make this outage as short as possible.
Users and APIs will not be able to access the system during this period.
Posted on
Mar 22, 2023 - 13:38 EDT
Disaster recovery failover testing for Kurmi (failback to primary)
Impact Windows:
Monday, March 27th 4-8PM (impact in the beginning of the event)
• Administration Services Moratorium: Access to the Harvard Phone Account portal, Harvard Phone Kurmi Service Requests, and the Kurmi Administration and Sub-administration for voicemail password resets will be down for 30 minutes at the beginning of this event.
Please note that there will be no impact to desk phone service or jabber service. Jabber users will maintain the ability to access voicemail, manage forwarding, and single number reach via the application during the maintenance.
Posted on
Mar 16, 2023 - 16:19 EDT