HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Network Services ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Student Information Services (SIS) ? Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Financial Applications Operational
Library Technology Systems Operational
HR Applications ? Operational
Data Warehouse Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
my.harvard Monthly Maintenance Apr 22, 19:00 - Apr 23, 19:00 EDT
Update - .
May 22, 13:21 EDT
Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 p.m. Saturday - 7 p.m. Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Apr 20, 16:42 EDT
Past Incidents
Jun 29, 2017

No incidents reported today.

Jun 28, 2017

No incidents reported.

Jun 27, 2017
Resolved - At 9:20am, the issue was resolved by changing a DHCP relay configuration. HUIT also continues to work with the vendor on underlying cause.
Jun 27, 10:28 EDT
Update - HUIT is investigating authentication errors for "Harvard Secure" wireless.
Jun 27, 09:42 EDT
Investigating - We are currently investigating this issue.
Jun 27, 09:40 EDT
Resolved - This incident has been resolved.
Jun 27, 10:01 EDT
Investigating - We are currently investigating this issue.
Jun 27, 09:57 EDT
Jun 26, 2017
Resolved - Access to shared network drives has been restored by reverting policy changes to the encryption types supported by the domain controllers.
Jun 26, 18:35 EDT
Investigating - Users are reporting lost or no access to fileshare drives. HUIT is investigating.
Jun 26, 16:12 EDT
Jun 25, 2017
Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:00 EDT
Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 pm Saturday - 7 pm Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Jun 22, 09:52 EDT
Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - Networking hardware failure was confirmed in the Virginia cloud facility, impacting multiple Harvard applications including Oracle Financials and Ungerboeck. Networking switched to using equipment in Summer St., isolating the problem hardware away from production applications.
Jun 22, 12:16 EDT
Investigating - The event management system Ungerboeck may be inaccessible to new users, while already logged in users remain connected. HUIT is investigating the issue.
Jun 22, 10:22 EDT
Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017
Resolved - MIDAS access has been restored.
Jun 16, 19:12 EDT
Investigating - Access to the MIDAS application is currently interrupted
Jun 16, 15:27 EDT
Resolved - HarvardKey Self Service, including claiming, has been restored.
Jun 16, 19:12 EDT
Investigating - The ability to claim a HarvardKey is currently interrupted
Jun 16, 17:21 EDT
Access to MIDAS has been restored
Jun 16, 13:49 EDT
Jun 15, 2017

No incidents reported.