HUIT Service Status Dashboard

All Systems Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Network Services Operational

HarvardKey & Duo Operational

HarvardKey Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Teaching & Learning Platforms Operational

Canvas Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Enterprise Student Systems (ESS) Operational

Library Technology Systems Operational

HR Applications Operational

Data Warehouse Applications Operational

Sponsored Research Applications Operational

Service Management Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Data Center Services Operational

Harvard Web Publishing Platform Operational

Telecommunication Systems Operational

Other Services Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

HR Release 51.0 affecting PeopleSoft

Completed - PeopleSoft Release 51 into production is now complete. All patching, code migrations and relevant health-checks were successful.
Sep 15, 15:13 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 17:00 EDT

Scheduled - PeopleSoft Release 51 (HR 51.0) will begin this Friday, September 14th, at 5:00 PM at which time PeopleSoft will be unavailable. Activities are scheduled throughout the weekend, and the release is scheduled to be officially complete by Monday, September 17th, at 8:00 AM.
If the work completes sooner than that, there will be an update to this post.
Sep 12, 13:19 EDT

Sep 13, 2018

Network Connection Issues

Resolved - The Network connection service is restored.
Sep 13, 15:55 EDT

Monitoring - Network connection service is restored and HUIT is monitoring.
Users who are still experiencing connection issues are advised to reboot their devices.
Sep 13, 15:17 EDT

Investigating - Users are experiencing network connection issues, wired and wireless, in different locations across the campus. HUIT is investigating.
Sep 13, 14:40 EDT

Concur Performance is Degraded

Resolved - Concur is back up.
Sep 13, 14:27 EDT

Update - We are continuing to investigate this issue.
Sep 13, 09:04 EDT

Investigating - Concur is reporting wide-spread system performance issues. Users may have issues logging in, or if already logged in, users are experiencing errors, slow processing or are logged out when performing administrative functions, attempting to create, view, save or approve
expense reports and users profiles. The incident is actively being investigated. We appreciate your patience while we work to resolve this issue.
Sep 13, 09:03 EDT

Sep 12, 2018

No incidents reported.

Sep 11, 2018

Splunk Service Degradation

Resolved - Splunk Service is back to normal.
Sep 11, 11:56 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 10, 13:43 EDT

Investigating - Splunk Service Degradation due to several indexers failing
Impact: Some searches may return incomplete results.
Estimated Full-Service Recovery time by 10 AM 9/11/2018
Sep 10, 13:42 EDT

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

OpenScholar Hosted Sites Experiencing Degraded Performance

Resolved - OpenScholar websites are back to responding normally and the issue is resolved.
Sep 6, 13:04 EDT

Investigating - Websites hosted on the OpenScholar platform are taking about 20-30 seconds to load. HUIT is investigating.
Sep 6, 11:55 EDT

Sep 5, 2018

"Throttled" Messages on Office365

Resolved - This incident has been resolved.
Sep 5, 16:12 EDT

Update - Microsoft confirmed the O365 "Throttled" messages issue is resolved.
Sep 5, 16:12 EDT

Update - We are continuing to monitor for any further issues.
Sep 5, 16:08 EDT

Update - We are continuing to monitor for any further issues.
Sep 5, 16:07 EDT

Update - We are continuing to monitor for any further issues.
Sep 5, 16:02 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 15:37 EDT

Update - We are continuing to investigate this issue.
Sep 5, 14:24 EDT

Update - HUIT Collaboration team is working with Microsoft to get to root cause and resolve the issue. The error appears to be limited to the local Outlook Client and local Skype client. If you are experiencing this issue, please use the Office 365 Login links on https://mso.harvard.edu to access the service online.
Sep 5, 14:00 EDT

Update - We are continuing to investigate this issue.
Sep 5, 13:58 EDT

Investigating - Users reported getting Throttling message on their Office365 applications. HUIT is investigating.
Sep 5, 13:42 EDT