HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
Okta Operational
Harvard Web Publishing Platforms Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HarvardSites Drupal Maintenance (6/29) Jun 29, 2026 01:00-08:00 EDT

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (6/29) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on Jun 22, 2026 - 13:06 EDT

HarvardSites Drupal Maintenance (6/30) Jun 30, 2026 01:00-08:00 EDT

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (6/30) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on Jun 22, 2026 - 13:07 EDT

IAM Identity API v. 2.18.0 Jun 30, 2026 18:00-20:00 EDT

The Identity API Service will be unavailable from 6:00 PM to 8:00 PM on June 30 to add active Microsoft mailbox and Google account checks to the official email and LoginName API calls to protect against breaking users' active mailboxes.

Key Self Service (including HarvardKey password resets and claiming), MIDAS, and HSR Portal, which rely on the API service, will also be unavailable for the duration of the outage. There is no impact on HarvardKey authentication.
Posted on Jun 26, 2026 - 15:45 EDT

Planned Network Maintenance: Gateway Patching (6/30) - Ware Street Jun 30, 2026 21:00 - Jul 1, 2026 00:00 EDT

HUIT will be conducting scheduled network maintenance on Tuesday, June 30th, from 9:00 PM until 11:59 PM. During this time, no service impact is expected; however, brief connectivity interruptions are possible for the following location:

10 Ware Street, Cambridge, MA

Services are expected to return to normal once the maintenance is complete.
Posted on Jun 23, 2026 - 10:10 EDT

Planned Network Maintenance: Gateway Patching (6/30) - Oxford Street Jun 30, 2026 21:00 - Jul 1, 2026 00:00 EDT

HUIT will be performing scheduled maintenance for Wired Networking on June 30, 2026, from 9:00 PM to 11:59 PM. During this time, no service impact is expected; however, brief connectivity interruptions are possible for the following location:

60 Oxford Street, Cambridge, MA

Services are expected to return to normal once the maintenance is complete.
Posted on Jun 24, 2026 - 17:02 EDT

Planned Network Maintenance: Gateway Patching (6/30) Jun 30, 2026 22:00 - Jul 1, 2026 00:00 EDT

HUIT will be performing scheduled maintenance for Wired Networking in the Markley datacenter (Suite H) on Tuesday, June 30th, from 10:00 PM until 12:00 AM. During this time, applications or services may experience loss of connectivity.

We expect normal service to resume after the maintenance window.
Posted on Jun 22, 2026 - 13:13 EDT

Planned Network Maintenance: Gateway Patching (9/15) Sep 15, 2026 21:00 - Sep 16, 2026 02:00 EDT

HUIT will conduct scheduled maintenance on core gateway routers on September 15, 2026, from 9:00 PM to 2:00 AM. While we do not expect any service interruptions during this maintenance period, devices or services connected to these routers may temporarily lose connectivity.
Posted on Jun 23, 2026 - 10:16 EDT
Jun 28, 2026
Electrical Power Outage Notice for Leverett Towers and Leverett Library
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 EDT
Scheduled - From Sunday, June 28, 2026, at 4:00 AM to Sunday, June 28, 2026, at 10:00 AM (6 Hours), there will be no normal electric power available to Leverett Towers and Leverett Library.

The purpose of this scheduled electrical outage for a contractor to install new electrical equipment into the main electrical switchboard at Leverett Towers.
Jun 25, 13:43 EDT
Harvard Phone (VOIP) Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 EDT
Scheduled - HUIT will be performing scheduled maintenance for Harvard Phone (VOIP) on Saturday, June 27, from 8:00 PM to 6:00 AM EST. During this time, phones may perform 2 reboots.

We expect normal service to resume after the maintenance window.
Jun 22, 12:51 EDT
Jun 27, 2026
PeopleSoft HR - Planned Outage This Weekend (6/27)
Completed - The scheduled maintenance has been completed.
Jun 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 03:00 EDT
Scheduled - PeopleSoft will be unavailable for a 4-hour window this weekend, beginning Saturday morning, 6/27 at 3 AM EST.

This maintenance will apply a critical security patch for People Tools. During this time, users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Aurora or Wasabi.
Jun 25, 13:37 EDT
Jun 26, 2026
HarvardSites Drupal Maintenance (6/26)
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (6/26) from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:05 EDT
Jun 25, 2026
my.Harvard Performance Issue
Resolved - The issue of users encountering internal server errors has been resolved, and performance has returned to normal levels. The team will continue to monitor the service while the vendor conducts a Root Cause Analysis.
Jun 25, 18:21 EDT
Monitoring - The team has made progress in troubleshooting the issue, with performance returning to normal levels. The team will continue to monitor to confirm resolution.
Jun 25, 17:36 EDT
Investigating - HUIT is aware of a performance issue impacting my.Harvard. We are currently investigating the issue and will provide updates as they become available.
Jun 25, 14:54 EDT
Jun 24, 2026
HarvardSites Drupal Maintenance (6/24)
Completed - The scheduled maintenance has been completed.
Jun 24, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (6/24) from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 22, 13:04 EDT
Planned Network Maintenance: Gateway Patching (6/23)
Completed - The scheduled maintenance has been completed.
Jun 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 EDT
Scheduled - HUIT will be conducting scheduled network maintenance on June 23, 2026, from 9:00 PM to 2:00 AM. During this time, wired and wireless connectivity will be affected for the following locations:

Gordon Hall
Landmark Center

Services are expected to return to normal once the maintenance is complete.
Jun 3, 13:12 EDT
Jun 23, 2026
Jun 22, 2026
HarvardSites Drupal Security Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 17:00 EDT
Scheduled - Today at 5 PM ET, the Harvard Web Publishing Engineering Team will conduct routine security maintenance. This maintenance will affect a small number of internal records that are redirected to the official site domain. As a result, internal redirected traffic to these sites may experience brief interruptions. However, this maintenance will not impact HarvardSites Drupal traffic from outside the Harvard network or any internal traffic directed to the official domain.
Jun 22, 15:46 EDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
HUIT Confluence Service Disruption
Resolved - HUIT Confluence has been restored by the vendor. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Jun 16, 10:52 EDT
Investigating - HUIT Confluence is currently unavailable due to a vendor outage affecting Atlassian Confluence. JIRA and Wiki services remain stable and are not impacted at this time.

We are monitoring Atlassian’s status page and will provide updates as more information becomes available: https://confluence.status.atlassian.com/
Jun 16, 09:54 EDT
HarvardSites Drupal Maintenance (6/16)
Completed - The scheduled maintenance has been completed.
Jun 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (6/16), from 1:00 am to 8:00 am.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 9, 22:22 EDT
Jun 15, 2026
IAM Identity Registry and Other IAM Application Outage
Completed - The scheduled maintenance has been completed.
Jun 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 18:00 EDT
Scheduled - What’s happening?
The Production Identity Registry will be unavailable starting at 6:00 PM on Monday, June 15, for an emergency change to address ongoing delays processing the IIQ update job. Planned work includes bouncing the database, connecting Oracle Enterprise Management (OEM) for additional monitoring and diagnostics, and proactively increasing the database size.


The following Applications will be unavailable even for read-only customers:
Harvard Key Self-Service
MIDAS
Harvard Sponsored Role Portal
HKAR  
Identity API service
IIQ/Sailpoint
Connections
XML Imports, Exports, and Informatica data syncs will be placed on hold
There is NO authentication outage as a result of this work

Why is it happening?
IIQ Update has been unable to run consistently (particularly on a schedule) since the ORDS and APEX upgrade on Saturday, June 13. This job propagates data from the Identity Registry to our provisioning system (IIQ) and from there to downstream systems.
The troubleshooting team has been unable to identify a root cause and recommends bouncing the database to ensure a clean slate, connecting Oracle Enterprise Management (OEM) for additional monitoring and diagnostics, and proactively increasing the database size, as we have exceeded 85% capacity.
 
What do I need to do?
Avoid using the above-listed IAM applications and databases starting at 6:00 pm on Monday, June 15.  We will send an update when maintenance is complete and access is restored.
Jun 15, 17:37 EDT
Gartner Research SSO URL Change (6/15)
Completed - The scheduled maintenance has been completed.
Jun 15, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 16:00 EDT
Scheduled - The Single-Sign-On (SSO) URL for accessing Gartner Research will be changing on Monday (6/15) starting at 4:00 pm EST, to leverage Okta.

For more details, including the new URL, please see Gartner article.

Please be sure to update your existing bookmark to the new URL.

If you need help or have questions, please reference the Gartner article or contact the local IT support.
Jun 12, 16:01 EDT
HarvardSites Drupal Maintenance (6/15)
Completed - The scheduled maintenance has been completed.
Jun 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (6/15), from 1:00 am to 8:00 am.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jun 9, 22:20 EDT
Jun 14, 2026

No incidents reported.

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