HUIT Service Status Dashboard

All Systems Operational
Zoom Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - HUIT investigated a brief network outage in the Yard region between 10:26 to 10:54 this morning, due to power outage. All services are back to normal as of 10:54 AM.
Mar 26, 11:27 EDT
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - Harvard Phone services are back to normal.
Mar 24, 12:36 EDT
Monitoring - Verizon is indicating the issue is resolved - HUIT is testing.
Mar 24, 12:19 EDT
Investigating - HUIT is investigating Phones intermittent issues. Calls from outside the University are intermittently busy. Internal (Jabber) calls are working. Verizon is working to address the issues.
Mar 24, 11:37 EDT
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Completed - PeopleSoft HR - Planned Faculty Conversion is COMPLETED"
Mar 21, 15:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 22:47 EDT
Scheduled - Please be advised that PeopleSoft which was scheduled to be down starting at 5PM Friday, March 20th in order to support Position Tracking till 9PM, has now to be extended into Saturday. During that time, we will assign positions to about 1,600 employees. We apologize for the disruption. Users will not be able to access the system to report or approve time/absences during this period, nor will they be able to make any changes to employee records.
Mar 20, 22:46 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Scheduled - Please be advised that Harvard Training Portal will be down starting at midnight Friday, March 20th in order to support the portal upgrade until Saturday, 12:00 pm. We apologize for the disruption. We hope to make this outage as short as possible. Users and APIs will not be able to access the system during this period.
Mar 20, 14:21 EDT
Mar 20, 2020
Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:01 EDT
Scheduled - Please be advised that PeopleSoft will be down starting at 5PM Friday, March 20th in order to support Position Tracking. During that time, we will assign positions to about 1,600 employees.
We apologize for the disruption. We hope to make this outage as short as possible. It is likely that this outage will only last a couple of hours. Users will not be able to access the system to report or approve time/absences during this period, nor will they be able to make any changes to employee records.
Mar 16, 17:38 EDT
Mar 19, 2020

No incidents reported.

Mar 18, 2020
Resolved - VPN Services were back to normal as of 10:08 this morning.
Mar 18, 10:57 EDT
Investigating - HUIT is investigating VPN connectivity issues that is affecting some users.
Mar 18, 10:19 EDT
Mar 17, 2020

No incidents reported.

Mar 16, 2020
Resolved - This incident has been resolved.
Mar 16, 08:44 EDT
Investigating - Currently, attempts to visit my.harvard.edu, portal.harvard.edu etc. are presenting certificate expiration errors. An incident is open with the proper internal team to have new certificates created and implemented.
Mar 16, 08:32 EDT
Mar 15, 2020

No incidents reported.