HUIT Service Status Dashboard
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 2023 - 17:00 EDT
Sep 22, 2023 - 17:00 EDT
Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, September 22 at 5 PM.
Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Harvard Careers, Aurora, or Wasabi during this period.
See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Harvard Careers, Aurora, or Wasabi during this period.
See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
Active Directory
Operational
Active Directory [On-Prem]
Operational
University.harvard.edu Active Directory domain services.
Azure Active Directory
Operational
Microsoft Azure Active Directory services.
Alumni Affairs Applications
Operational
CAADS, Portal, etc.
Canvas
Operational
Course Websites
Campus Services Applications
Operational
Collaboration & Sharing Services
Operational
Sharepoint
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
CA Shared Drives
Operational
sox1, GEN Drive, G Drive, U Drive, etc.
FAS Shared Drives
Operational
dss10, fas-nt8, fas-depts, fas-home, G Drive, U Drive, etc.
Microsoft OneDrive
Operational
Secure File Transfer
Operational
Kiteworks
Microsoft Teams
Operational
DropBox
Operational
Data Center Services
Operational
Shared Storage, Virtual Environments, Facilities and Power
Data Management Services
Operational
Data Reporting and Analytics, Data Integration, Data Exchange, Data Documentation.
HART
Operational
Harvard Analytics and Reporting Tool comprising OBI Dashboards for the following areas: Accounts Receivable, Cash Management, Procure to Pay, and Travel & Expense folders
QlikView Platform
Operational
Financial Data Warehouse
Operational
HR Data Warehouse
Operational
Informatica Platform
Operational
Collibra
Operational
Duo
Operational
Duo Security Core Authentication Service
Operational
Duo Security Push Delivery
Operational
Duo Security Phone Call Delivery
Operational
Duo Security SMS Message Delivery
Operational
Email Services
Operational
Office 365 Email & Calendar
Operational
The Exchange Online email and calendaring component of the Microsoft Office 365 suite of services, known in Harvard as Office 365 Email & Calendar.
Google Apps Gmail
Operational
mail.harvard.edu, g.harvard.edu, college.harvard.edu
FAS Admin Applications
Operational
Financial Applications
Operational
Concur
Operational
Harvard University’s Electronic Travel & Expense Reimbursement System. Click here for detailed information about Concur.
CPATH
Operational
Capital planning, Cost controls, and Contract Management
HUBS
Operational
Budgeting application
Oracle Financial Apps
Operational
Accounts Payable, Accounts Receivable, CAPS, CSMA, General Ledger, Oracle Assets, & PCard
BUY-TO-PAY Powered by JAGGAER
Operational
Supplier Portal, eProcurement/AP, Contract Management, Sourcing
Harvard Web Publishing Platforms
Operational
HWP Websites
CampusPress
Operational
Website hosting and building tools.
OpenScholar
Operational
Website hosting and building tools.
HarvardKey
Operational
HarvardKey Authentication
Operational
HarvardKey Self-Service
Operational
HarvardKey Light Self-Service
Operational
HR Applications
Under Maintenance
PeopleSoft
Under Maintenance
Harvard Training Portal
Operational
Harvard Careers
Operational
Aurora HR
Operational
Identity & Access Management Services
Operational
LDAP, IDM, Sailpoint, etc
Library Technology Systems
Operational
Alma
Operational
Core library management system.
HOLLIS (Primo)
Operational
Harvard Library’s Catalog.
DASH
Operational
A central, open-access repository of research by members of the Harvard community.
EzProxy
Operational
ILLiad
Operational
ILLiad is a paperless interlibrary loan system.
Leganto
Operational
LibAnswers
Operational
LibAnswers is an online reference platform.
LibGuides
Operational
LibGuides is a hosted system for creating research guides.
my.harvard - Enterprise Student Systems (ESS)
Operational
my.harvard
Network Services
Operational
Wireless, Wired, DNS, DHCP, VPN, etc.
VPN
Operational
Offering under the "Network Services" area specifically for VPN connections. Our current VPN application is "Cisco AnyConnect Secure Mobility Client".
Wired Networking
Operational
Offering under the "Network Services" area specifically for ethernet connections across campus.
Wireless Networking
Operational
Offering under the "Network Services" area specifically for wireless internet connections across campus.
Service Management Applications
Operational
Sponsored Research Applications
Operational
GMAS, CoI, etc.
Teaching & Learning Platforms
Operational
Harvard Wiki
Operational
Course Wikis
Qualtrics
Operational
Survey Tools
Other Teaching & Learning Platforms
Operational
Mediasite, Harvard Blogs, etc.
Learning Experience Platform (LXP)
Operational
The Learning Experience Platform seeks to deliver an integrated, scalable, and extensible learning platform that delivers a transformational, learner-centric experience across a diverse range of learning modes.
Telecommunication Systems
Operational
Voicemail, i3, Contact Center, Phone System, Video Conferencing
Zoom
Operational
Other Services
Operational
All other services HUIT provides
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kiteworks Secure File Transfer Service Maintenance
Sep 28, 2023 18:00-20:00 EDT
On Thursday, September 28, 2023 from 6:00PM to 8:00PM Kiteworks will undergo a scheduled maintenance event.
The primary objective of this maintenance is to update Kiteworks to version 8.1.3. This update is focused on enhancing security with the implementation of crucial patches. There will be no changes to the end user interface or overall experience. During the maintenance window, the Kiteworks service will be temporarily unavailable.
Alternative Service for Encrypted Emails and Large Files: While Kiteworks is undergoing maintenance, we would like to remind M365 email users that the Microsoft Office Message Encryption service (OME) is available for use. OME allows you to send encrypted emails and files up to 150MBs in size, supporting data up to Level 4 classification. To get started with OME, please review our helpful "Send an Encrypted Email in Outlook knowledge article:
https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8
Posted on Sep 18, 2023 - 16:24 EDT
The primary objective of this maintenance is to update Kiteworks to version 8.1.3. This update is focused on enhancing security with the implementation of crucial patches. There will be no changes to the end user interface or overall experience. During the maintenance window, the Kiteworks service will be temporarily unavailable.
Alternative Service for Encrypted Emails and Large Files: While Kiteworks is undergoing maintenance, we would like to remind M365 email users that the Microsoft Office Message Encryption service (OME) is available for use. OME allows you to send encrypted emails and files up to 150MBs in size, supporting data up to Level 4 classification. To get started with OME, please review our helpful "Send an Encrypted Email in Outlook knowledge article:
https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8
Posted on Sep 18, 2023 - 16:24 EDT
Soliant FileMaker Server Upgrades
Oct 5, 2023 18:00-21:00 EDT
To ensure FileMaker databases remain secure and up to date on Thursday, October 5, 2023, from 6pm to 9pm EST, Soliant will be upgrading the Harvard Soliant FileMaker servers.
During this upgrade, the Harvard Soliant FileMaker servers will be temporarily unavailable. FileMaker individual users with databases hosted on the Soliant servers should be using FileMaker 19.4.2 or above for continued compatibility. Please consult the following knowledge article to varify your FileMaker client license version:
https://harvard.service-now.com/ithelp?id=kb_article&sys_id=072853184785b150566cf147536d439a
We anticipate minimal to no impact on the Harvard FileMaker users experience and minimal downtime during the server upgrades.
If you have any questions, please contact the HUIT Service Desk.
Posted on Sep 20, 2023 - 12:48 EDT
During this upgrade, the Harvard Soliant FileMaker servers will be temporarily unavailable. FileMaker individual users with databases hosted on the Soliant servers should be using FileMaker 19.4.2 or above for continued compatibility. Please consult the following knowledge article to varify your FileMaker client license version:
https://harvard.service-now.com/ithelp?id=kb_article&sys_id=072853184785b150566cf147536d439a
We anticipate minimal to no impact on the Harvard FileMaker users experience and minimal downtime during the server upgrades.
If you have any questions, please contact the HUIT Service Desk.
Posted on Sep 20, 2023 - 12:48 EDT