HUIT Service Status Dashboard

All Systems Operational

Zoom Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

HarvardKey & Duo Operational

HarvardKey Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Microsoft Teams Operational

DropBox Operational

Teaching & Learning Platforms Operational

Canvas Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Enterprise Student Systems (ESS) Operational

Network Services Operational

Service Management Applications Operational

Harvard Web Publishing Platform Operational

Library Technology Systems Operational

Alma Operational

HOLLIS (Primo) Operational

DASH Operational

EzProxy Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

HR Applications Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

BUY-TO-PAY Powered by JAGGAER Operational

Sponsored Research Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Telecommunication Systems Operational

Data Center Services Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

Brief Network Outage in the Yard Region Due to Power Outage

Resolved - HUIT investigated a brief network outage in the Yard region between 10:26 to 10:54 this morning, due to power outage. All services are back to normal as of 10:54 AM.
Mar 26, 11:27 EDT

Mar 25, 2020

No incidents reported.

Mar 24, 2020

Intermittent Issues with Harvard Phones

Resolved - Harvard Phone services are back to normal.
Mar 24, 12:36 EDT

Monitoring - Verizon is indicating the issue is resolved - HUIT is testing.
Mar 24, 12:19 EDT

Investigating - HUIT is investigating Phones intermittent issues. Calls from outside the University are intermittently busy. Internal (Jabber) calls are working. Verizon is working to address the issues.
Mar 24, 11:37 EDT

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

PeopleSoft Maintenance - Planned Faculty Conversion - Extended

Completed - PeopleSoft HR - Planned Faculty Conversion is COMPLETED"
Mar 21, 15:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 22:47 EDT

Scheduled - Please be advised that PeopleSoft which was scheduled to be down starting at 5PM Friday, March 20th in order to support Position Tracking till 9PM, has now to be extended into Saturday. During that time, we will assign positions to about 1,600 employees. We apologize for the disruption. Users will not be able to access the system to report or approve time/absences during this period, nor will they be able to make any changes to employee records.
Mar 20, 22:46 EDT

Harvard Training Portal Upgrade this weekend

Completed - The scheduled maintenance has been completed.
Mar 21, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT

Scheduled - Please be advised that Harvard Training Portal will be down starting at midnight Friday, March 20th in order to support the portal upgrade until Saturday, 12:00 pm. We apologize for the disruption. We hope to make this outage as short as possible. Users and APIs will not be able to access the system during this period.
Mar 20, 14:21 EDT

Mar 20, 2020

PeopleSoft HR - Upcoming Planned Faculty Conversion - This Weekend

Completed - The scheduled maintenance has been completed.
Mar 20, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:01 EDT

Scheduled - Please be advised that PeopleSoft will be down starting at 5PM Friday, March 20th in order to support Position Tracking. During that time, we will assign positions to about 1,600 employees.
We apologize for the disruption. We hope to make this outage as short as possible. It is likely that this outage will only last a couple of hours. Users will not be able to access the system to report or approve time/absences during this period, nor will they be able to make any changes to employee records.
Mar 16, 17:38 EDT

Mar 19, 2020

No incidents reported.

Mar 18, 2020

VPN Connectivity Issues

Resolved - VPN Services were back to normal as of 10:08 this morning.
Mar 18, 10:57 EDT

Investigating - HUIT is investigating VPN connectivity issues that is affecting some users.
Mar 18, 10:19 EDT

Mar 17, 2020

No incidents reported.

Mar 16, 2020

My.harvard.edu presenting certificate errors

Resolved - This incident has been resolved.
Mar 16, 08:44 EDT

Investigating - Currently, attempts to visit my.harvard.edu, portal.harvard.edu etc. are presenting certificate expiration errors. An incident is open with the proper internal team to have new certificates created and implemented.
Mar 16, 08:32 EDT

Mar 15, 2020

No incidents reported.