HUIT Service Status Dashboard

All Systems Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Microsoft Teams Operational

Network Services Operational

HarvardKey & Duo Operational

HarvardKey Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Teaching & Learning Platforms Operational

Canvas Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Enterprise Student Systems (ESS) Operational

Library Technology Systems Operational

HR Applications Operational

Sponsored Research Applications Operational

Service Management Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Data Center Services Operational

Harvard Web Publishing Platform Operational

Telecommunication Systems Operational

Other Services Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

BUY-TO-PAY Powered by JAGGAER Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Regional Firewall Refresh (Campus Mobility) Feb 4, 04:00-08:00 EST

On Tuesday, February 4th, HUIT Network Services will be doing a "life-cycle refresh in the Campus Mobility Regional firewall. Please expect wired/wireless intermittent connectivity service impact at the beginning of the maintenance window

High Level Building Impact: 125 Mount Auburn 3rd floor, 784 Memorial Drive, Lowell House, Mass Hall, Sackler, Smith Campus Center (excluding HUHS), Winthrop House, 114 Western Ave, Art Lab, Harvard Hall.
Posted on Jan 23, 15:59 EST

Longwood Medical Center Gateway 1 Maintenance Feb 4, 20:00 - Feb 5, 04:00 EST

On Tuesday, February 4th, HUIT Network Services will be upgrading the Longwood Medical Center Gateway 1 to provide limited 100G capability to LMA Members. Impact is negligible.
Posted on Jan 24, 14:29 EST

Past Incidents

Jan 26, 2020

No incidents reported today.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

my.harvard Application is Degraded

Resolved - Service has been restored for the admin.my.harvard.edu and portal.my.harvard.edu applications. A spike in the shared pool for each application led to significant performance degradation. The applications were taken offline for maintenance and we are seeing healthy performance of the applications at this time.

In some cases, you may need to clear your browser’s cache and cookies before being able to successfully access either application. Some pages may load more slowly than expected at first as cache is rebuilt in each application. Please send a report of any further issues you experience or any questions you may have to myharvard_support@harvard.edu.
Jan 23, 20:00 EST

Investigating - HUIT is investigating performance issues with my.harvard. application.
Jan 23, 17:05 EST

Microsoft Teams Service Disruption

Resolved - Microsoft has identified the root cause of these issues and implemented a fix. Services are restored as of approximately 1:03 PM.
Jan 23, 14:16 EST

Investigating - Users are currently experiencing issues with Microsoft Teams. Microsoft is aware of these issues and they are actively troubleshooting/working to remediate.
Jan 23, 13:12 EST

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

Power Outage at Summer Street

Resolved - This incident has been resolved.
Jan 18, 15:46 EST

Investigating - Due to a power outage this morning, we had a disruption to our hosting services which affected some ESX servers and multiple hosted systems including SIS and Campus Services applications. Work is completed and all hardware is back on full power (both feeds). All production VMs have been health checked. A small subset of test VMs will be health checked later by a team offshore.
Jan 18, 10:26 EST

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Regional Firewall Refresh (Region-River)

Completed - The scheduled maintenance has been completed.
Jan 16, 08:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 04:00 EST

Scheduled - On Thursday, January 16th, HUIT Network Services will be doing a “life-cycle refresh in the “River” regional firewall. Please expect wired/wireless intermittent connectivity service impact at the beginning of the maintenance window.

High Level Building Impact:

Athletics: Mallkin, and Dillion.

Residential: Lowell, Mather, Leverett, Gore, Mckinlock, Dewolfe, Eliot, Standish, Smith, Quincy, Winthrop, Kirkland, and Adams.

Administrative: Blackstone, Dunster, Stone Hall, 1033 Mass Ave, 1 Western Avenue, 1100 Mass Ave, Akron, 8 Mount Auburn, 175 North Harvard, and Mallkin Athletics Center.
Jan 10, 11:49 EST

Jan 15, 2020

Network Maintenance - Longwood Medical Area

Completed - The scheduled maintenance has been completed.
Jan 15, 02:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 EST

Scheduled - HUIT Network Team is performing routine maintenance to one of the two gateways serving the Longwood Medical Area on Tuesday, January 14th from 8PM until 2 AM. This is one step in our efforts to provide 100 gigabit (GB) network for our affiliates and schools in Longwood. We do not expect any impact to connectivity during this time.
Jan 14, 13:25 EST

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.