Monitoring - HUPD Emergency services at the current time are up and working. We have most services up expect a few office phones. We continue to monitor and watch as changes occur on the HUPD Network.
Sep 16, 15:53 EDT
Investigating - The HUPD’s urgent line (5-1212) is temporarily down. If you need emergency services please call Cambridge Police at 617-349-3300. In Boston please call 911 from a landline or cell. More information to follow.
Sep 16, 10:39 EDT
PeopleSoft Release 54 (HR 54.0) will begin this Friday, September 20th, at 5:00 PM at which time PeopleSoft will be unavailable. Activities are scheduled throughout the weekend, and the release is scheduled to be officially complete by Monday, September 23rd, at 8:00 AM.
Sep 16, 08:53 EDT
HUIT’s Secure File Transfer Service, powered by Accellion Kiteworks, will be upgraded on Monday, September 23, 2019 between 6:00 PM and 8:00 PM. Anticipated impacts to users of the service: • The Accellion Kiteworks service will be unavailable during the upgrade. • There aren’t any expected changes to the Kiteworks interface.
Sep 16, 12:02 EDT
There was a temporary outage of some but not all OpenScholar sites this afternoon from 1:40pm - 1:53pm. All sites are back to normal and the issue is resolved as of 1:53pm.
Sep 12, 15:29 EDT
The HR Data Warehouse nightly load was completed and the service is back to normal.
Sep 6, 09:17 EDT
HR Data Warehouse service is not available due to load issues. This also impacts HR Qlik data freshness for Harvard University staff. HUIT teams are working to restore service and anticipate restoration when 10:30 AM and 11 AM.
Sep 6, 08:45 EDT
HUIT teams restored HarvardKey service. Users can successfully reset passwords and no longer see Error '1003' messages.
Sep 3, 16:19 EDT
Members of the Harvard community trying to re-set their HarvardKey password -- either see a blank page or Error Code 1003. New users trying to claim HarvardKey will see the same. HUIT teams are investigating.
Sep 3, 15:54 EDT
Service Desk's phone system is receiving calls again as expected.
Sep 3, 12:35 EDT
Service Desk's phone system is currently experiencing issues which is impacting the ability to receive calls. The issue is being actively worked on with the vendor. There is no ETA at this time. Please use the IT Help Portal https://harvard.service-now.com/ithelp in the meantime. We apologize for any inconvenience.
Aug 29, 11:52 EDT
SecureW2 registration is restored. Members of the Harvard community can now complete new registration to Harvard Secure and Eduroam wireless networks from https://getonline.harvard.edu.
Sep 3, 12:23 EDT
Members of the Harvard community attempting to connect to Harvard Secure and Eduroam wireless networks. Users may be unable to complete registration from https://getonline.harvard.edu. HUIT teams are investigating.
Sep 3, 10:40 EDT