HUIT Service Status Dashboard

All Systems Operational
Active Directory Operational
Active Directory [On-Prem] ? Operational
Azure Active Directory ? Operational
Adobe Operational
Adobe Creative Cloud ? Operational
Adobe Document Cloud ? Operational
Alumni Affairs Applications ? Operational
Canvas ? Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives ? Operational
DropBox Operational
FAS Shared Drives ? Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid ? Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer ? Operational
Sharepoint Operational
Data Center Services ? Operational
Data Management Services ? Operational
Financial Data Warehouse Operational
HART ? Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail ? Operational
Office 365 Email & Calendar ? Operational
Proofpoint ? Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle eBusiness Suite ? Operational
Harvard Web Publishing Platforms ? Operational
CampusPress ? Operational
OpenScholar ? Operational
HarvardSites Drupal ? Operational
HarvardKey Operational
HarvardKey Authentication Operational
HarvardKey Light Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Library Technology Systems Operational
Alma ? Operational
DASH ? Operational
EzProxy Operational
HOLLIS (Primo) ? Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
VPN ? Operational
Wired Networking ? Operational
Wireless Networking ? Operational
Research Administration & Compliance Systems Operational
Agreements-DUA ? Operational
Data Safety Operational
ESTR-IRB ? Operational
GMAS ? Operational
OAIR ? Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications ? Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Learning Experience Platform (LXP) ? Operational
Panopto ? Operational
Poll Everywhere ? Operational
Qualtrics ? Operational
Telecommunication Systems ? Operational
Utilities Operational
Electricity ? Operational
Water ? Operational
Other Utilitiies ? Operational
Zoom Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Kiteworks Secure File Transfer Maintenance (10/3)
Completed - The scheduled maintenance has been completed.
Oct 3, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 18:00 EDT
Scheduled - There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Thursday, October 3, 2024 at 6:00PM EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00PM – 8:00PM. The purpose of this maintenance window is to upgrade the Kiteworks service to a new operating system version. This is expected to take the full two-hour window and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Sep 26, 10:25 EDT
Issues Logging into VPN Client
Resolved - We have resolved the issue impacting new VPN logins.
Oct 3, 16:29 EDT
Monitoring - We have resolved the issue impacting new VPN logins. Please report any lingering issues to the HUIT Service Desk at 617-495-7777
Oct 3, 15:35 EDT
Investigating - HUIT is investigating reports of new VPN logins being unsuccessful. Active logins are unaffected at this time.

We will provide updates as new information becomes available.
Oct 3, 15:20 EDT
Electrical Power Outage Notice for Converse Chemistry Laboratory (10/3)
Completed - The scheduled maintenance has been completed.
Oct 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 06:00 EDT
Scheduled - On Thursday, October 3, 2024, from 6:00 AM to 9:00 AM, there will be no normal electric power available to Converse Chemistry Laboratory.

The purpose of this scheduled electrical outage is for a contractor to inspect and locate a position for temp wiring to be installed in the main electrical switchboard at Converse Chemistry Laboratory.
Sep 30, 12:40 EDT
Oct 2, 2024
Electrical Power Outage Notice for Mallinckrodt Chemistry Laboratory and Mallinckrodt-Hoffman Link (10/2)
Completed - The scheduled maintenance has been completed.
Oct 2, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 06:00 EDT
Scheduled - On Wednesday, October 2, 2024, from 6:00 AM to 9:00 AM, there will be no normal electric power available to Mallinckrodt Chemistry Laboratory and Mallinckrodt-Hoffman Link.

The purpose of this scheduled electrical outage is for a contractor to inspect and locate a position for temp wiring to be installed in the main electrical switchboards at Mallinckrodt Chemistry Laboratory and Mallinckrodt-Hoffman Link.
Sep 30, 12:39 EDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024
PeopleSoft HR Maintenance - Planned Outage This Weekend
Completed - The scheduled maintenance has been completed.
Sep 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 17:00 EDT
Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, September 27th at 5:00PM and ending on Monday, September 30th at 8:00AM.

Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Harvard Careers, Aurora, or Wasabi during this period.

See https://peoplesoftinfo.hrapps.harvard.edu/home for details on expected key changes.
Sep 24, 13:31 EDT
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Electrical Power Outage Notice for the 51 Brattle Street and 53A Church Street (9/27)
Completed - The scheduled maintenance has been completed.
Sep 27, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:00 EDT
Scheduled - On Friday, September 27, 2024, from 5:00AM to 6:30AM, there will be no normal electric power available to the 51 Brattle Street and 53A Church Street.

The purpose of this scheduled electrical outage is to repair wiring for an electric meter in the main electrical switchboard at the 51 Brattle Street.
Sep 24, 11:23 EDT
Sep 26, 2024

No incidents reported.

Sep 25, 2024
Wireless Network Access Point Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 15:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 16:00 EDT
Scheduled - HUIT Networking teams will be performing maintenance on wireless infrastructure to resolve intermittent issues. This work will involve resetting wireless access points across campus and will result in sporadic, temporary outages of wireless network connectivity from Tuesday, September 24th at 4:00PM and lasting until tomorrow. We will remove this maintenance post once work has concluded.

Please contact the HUIT Service Desk at 617-495-7777 to report issues connecting to campus wireless networks for extended periods of time.
Sep 24, 15:37 EDT
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