HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar   ? Operational
Google Apps Gmail   ? Operational
Collaboration & Sharing Services Operational
Sharepoint   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
CA Shared Drives   ? Operational
FAS Shared Drives   ? Operational
Microsoft OneDrive   Operational
Network Services   ? Operational
HarvardKey & Duo Operational
HarvardKey   Operational
Duo Security Core Authentication Service   Operational
Duo Security Push Delivery   Operational
Duo Security Phone Call Delivery   Operational
Duo Security SMS Message Delivery   Operational
Identity & Access Management Services   ? Operational
Teaching & Learning Platforms Operational
Canvas   ? Operational
Harvard Wiki   ? Operational
Qualtrics   ? Operational
Other Teaching & Learning Platforms   ? Operational
Enterprise Student Systems (ESS)   ? Operational
Library Technology Systems   Operational
HR Applications   ? Operational
Data Warehouse Applications   ? Operational
Sponsored Research Applications   ? Operational
Service Management Applications   Operational
Alumni Affairs Applications   ? Operational
Campus Services Applications   Operational
FAS Admin Applications   ? Operational
Data Center Services   ? Operational
Harvard Web Publishing Platform   ? Operational
Telecommunication Systems   ? Operational
Other Services   ? Operational
Financial Applications Operational
Concur   ? Operational
CPATH   ? Operational
HUBS   ? Operational
Oracle Financial Apps   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - PeopleSoft Release 51 into production is now complete. All patching, code migrations and relevant health-checks were successful.
Sep 15, 15:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 17:00 EDT
Scheduled - PeopleSoft Release 51 (HR 51.0) will begin this Friday, September 14th, at 5:00 PM at which time PeopleSoft will be unavailable. Activities are scheduled throughout the weekend, and the release is scheduled to be officially complete by Monday, September 17th, at 8:00 AM.
If the work completes sooner than that, there will be an update to this post.
Sep 12, 13:19 EDT
Sep 13, 2018
Resolved - The Network connection service is restored.
Sep 13, 15:55 EDT
Monitoring - Network connection service is restored and HUIT is monitoring.
Users who are still experiencing connection issues are advised to reboot their devices.
Sep 13, 15:17 EDT
Investigating - Users are experiencing network connection issues, wired and wireless, in different locations across the campus. HUIT is investigating.
Sep 13, 14:40 EDT
Resolved - Concur is back up.
Sep 13, 14:27 EDT
Update - We are continuing to investigate this issue.
Sep 13, 09:04 EDT
Investigating - Concur is reporting wide-spread system performance issues. Users may have issues logging in, or if already logged in, users are experiencing errors, slow processing or are logged out when performing administrative functions, attempting to create, view, save or approve
expense reports and users profiles. The incident is actively being investigated. We appreciate your patience while we work to resolve this issue.
Sep 13, 09:03 EDT
Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - Splunk Service is back to normal.
Sep 11, 11:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 13:43 EDT
Investigating - Splunk Service Degradation due to several indexers failing
Impact: Some searches may return incomplete results.
Estimated Full-Service Recovery time by 10 AM 9/11/2018
Sep 10, 13:42 EDT
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018
Resolved - OpenScholar websites are back to responding normally and the issue is resolved.
Sep 6, 13:04 EDT
Investigating - Websites hosted on the OpenScholar platform are taking about 20-30 seconds to load. HUIT is investigating.
Sep 6, 11:55 EDT
Sep 5, 2018
Resolved - This incident has been resolved.
Sep 5, 16:12 EDT
Update - Microsoft confirmed the O365 "Throttled" messages issue is resolved.
Sep 5, 16:12 EDT
Update - We are continuing to monitor for any further issues.
Sep 5, 16:08 EDT
Update - We are continuing to monitor for any further issues.
Sep 5, 16:07 EDT
Update - We are continuing to monitor for any further issues.
Sep 5, 16:02 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 15:37 EDT
Update - We are continuing to investigate this issue.
Sep 5, 14:24 EDT
Update - HUIT Collaboration team is working with Microsoft to get to root cause and resolve the issue. The error appears to be limited to the local Outlook Client and local Skype client. If you are experiencing this issue, please use the Office 365 Login links on https://mso.harvard.edu to access the service online.
Sep 5, 14:00 EDT
Update - We are continuing to investigate this issue.
Sep 5, 13:58 EDT
Investigating - Users reported getting Throttling message on their Office365 applications. HUIT is investigating.
Sep 5, 13:42 EDT