HUIT Service Status Dashboard

All Systems Operational
Zoom Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
DropBox Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
Service Management Applications Operational
Harvard Web Publishing Platform ? Operational
Library Technology Systems Operational
Alma ? Operational
HOLLIS (Primo) ? Operational
DASH ? Operational
EzProxy Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
HR Applications ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Sponsored Research Applications ? Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Telecommunication Systems ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming System Outage for BUY-TO-PAY Powered by JAGGAER:

Supplier Portal, eProcurement/AP, Contract Management, & Sourcing will be unavailable to access from Friday, July 17, 2020, 9pm ET through Sunday, July 19, 2020, 12pm ET.
This outage is required for the Jaggaer 20.2 Release that will be promoted to the Production environment.
Posted on Jul 6, 17:20 EDT
Past Incidents
Jul 6, 2020

No incidents reported today.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Resolved - This incident has been resolved.
Jul 1, 09:16 EDT
Update - We are continuing to investigate this issue.
Jul 1, 09:16 EDT
Investigating - The OpenScholar development team is investigating the issue.
Jul 1, 08:31 EDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020
Resolved - All networking gear is back online as of 1:35pm and HUIT Network Services will continue to monitor the power conditions in Allston/Cambridge.
Jun 25, 13:46 EDT
Update - HUIT Network team were able to get onsite and bring Wexner back online around 1:00PM.
Networks team continue to monitor alerting for the affected locations; although another power drop was noted around 12:30PM which caused the network equipment/buildings to go offline for few minutes again. Most buildings have come back online again and the networks team are verifying if anything did not recover.
Jun 25, 13:37 EDT
Identified - As of now, Wexner is the only location that is still offline. HUIT Network Services continue to work on the issue, and monitor alerting for the affected locations.
Jun 25, 09:45 EDT
Investigating - A significant power dip on campus this morning resulted in about 8 buildings to be offline. Affected buildings:
1 Brattle
1727 Cambridge
3rd Floor CGIS NORTH and SOUTH
7 Sumner
Memorial Hall
Wexner
WJH
Jun 25, 09:10 EDT
Jun 24, 2020
Resolved - Aurora services and application performance are stable and the system is back to normal.
Jun 24, 09:12 EDT
Monitoring - Aurora services and application performance appears to be stable and back to normal as of 3:05PM.
HUIT is monitoring the performance to ensure the issues were fully resolved. We plan to provide an update by 9:00AM tomorrow.
Jun 23, 15:40 EDT
Update - We are still seeing performance issues in Aurora HR, and we are continuing to investigate.
We apologize for the continued issues, we plan to provide an update by 4PM.
Jun 23, 14:10 EDT
Identified - HUIT is applying a database critical patch to resolve the issues.
Aurora HR and Aurora Reporting will be unenviable but expected to be restored around 2PM.
Jun 23, 13:20 EDT
Investigating - HUIT is investigating issues with the following applications:
Aurora HR
FROPS
Alseta
Aurora Reporting
Masthead
Jun 23, 12:43 EDT
Jun 23, 2020
Resolved - Harvard Key authentication services are back to normal as of 4:30PM and the issue is resolved.
Jun 23, 17:49 EDT
Investigating - HUIT is investigating Harvard Key authentication issues due to issues with Group Services.
Jun 23, 16:13 EDT
Jun 22, 2020
Resolved - Concur system services are back to normal.
Jun 22, 15:55 EDT
Investigating - Concur is currently reporting system outages. The incident is actively being investigated and status updates can be found here http://open.concur.com/#us
Jun 22, 15:13 EDT