HUIT Service Status Dashboard

All Systems Operational
Email Services Operational
Office 365 Email & Calendar ? Operational
Google Apps Gmail ? Operational
Collaboration & Sharing Services Operational
Sharepoint Operational
Google Apps Calendar Operational
Google Apps Drive Operational
CA Shared Drives ? Operational
FAS Shared Drives ? Operational
Microsoft OneDrive Operational
Secure File Transfer ? Operational
Microsoft Teams Operational
Network Services ? Operational
HarvardKey & Duo Operational
HarvardKey Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Identity & Access Management Services ? Operational
Teaching & Learning Platforms Operational
Canvas ? Operational
Harvard Wiki ? Operational
Qualtrics ? Operational
Other Teaching & Learning Platforms ? Operational
Enterprise Student Systems (ESS) ? Operational
Library Technology Systems Operational
HR Applications ? Operational
Sponsored Research Applications ? Operational
Service Management Applications Operational
Alumni Affairs Applications ? Operational
Campus Services Applications Operational
FAS Admin Applications ? Operational
Data Center Services ? Operational
Harvard Web Publishing Platform ? Operational
Telecommunication Systems ? Operational
Other Services ? Operational
Financial Applications Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
FieldGlass ? Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Data Management Services ? Operational
HART ? Operational
QlikView Platform Operational
Financial Data Warehouse Operational
HR Data Warehouse Operational
Informatica Platform Operational
Collibra Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, February 4th, HUIT Network Services will be doing a "life-cycle refresh in the Campus Mobility Regional firewall. Please expect wired/wireless intermittent connectivity service impact at the beginning of the maintenance window

High Level Building Impact: 125 Mount Auburn 3rd floor, 784 Memorial Drive, Lowell House, Mass Hall, Sackler, Smith Campus Center (excluding HUHS), Winthrop House, 114 Western Ave, Art Lab, Harvard Hall.
Posted on Jan 23, 15:59 EST
Longwood Medical Center Gateway 1 Maintenance Feb 4, 20:00 - Feb 5, 04:00 EST
On Tuesday, February 4th, HUIT Network Services will be upgrading the Longwood Medical Center Gateway 1 to provide limited 100G capability to LMA Members. Impact is negligible.
Posted on Jan 24, 14:29 EST
Past Incidents
Jan 26, 2020

No incidents reported today.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
Resolved - Service has been restored for the admin.my.harvard.edu and portal.my.harvard.edu applications. A spike in the shared pool for each application led to significant performance degradation. The applications were taken offline for maintenance and we are seeing healthy performance of the applications at this time.

In some cases, you may need to clear your browser’s cache and cookies before being able to successfully access either application. Some pages may load more slowly than expected at first as cache is rebuilt in each application. Please send a report of any further issues you experience or any questions you may have to myharvard_support@harvard.edu.
Jan 23, 20:00 EST
Investigating - HUIT is investigating performance issues with my.harvard. application.
Jan 23, 17:05 EST
Resolved - Microsoft has identified the root cause of these issues and implemented a fix. Services are restored as of approximately 1:03 PM.
Jan 23, 14:16 EST
Investigating - Users are currently experiencing issues with Microsoft Teams. Microsoft is aware of these issues and they are actively troubleshooting/working to remediate.
Jan 23, 13:12 EST
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Resolved - This incident has been resolved.
Jan 18, 15:46 EST
Investigating - Due to a power outage this morning, we had a disruption to our hosting services which affected some ESX servers and multiple hosted systems including SIS and Campus Services applications. Work is completed and all hardware is back on full power (both feeds). All production VMs have been health checked. A small subset of test VMs will be health checked later by a team offshore.
Jan 18, 10:26 EST
Jan 17, 2020

No incidents reported.

Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 04:00 EST
Scheduled - On Thursday, January 16th, HUIT Network Services will be doing a “life-cycle refresh in the “River” regional firewall. Please expect wired/wireless intermittent connectivity service impact at the beginning of the maintenance window.

High Level Building Impact:

Athletics: Mallkin, and Dillion.

Residential: Lowell, Mather, Leverett, Gore, Mckinlock, Dewolfe, Eliot, Standish, Smith, Quincy, Winthrop, Kirkland, and Adams.

Administrative: Blackstone, Dunster, Stone Hall, 1033 Mass Ave, 1 Western Avenue, 1100 Mass Ave, Akron, 8 Mount Auburn, 175 North Harvard, and Mallkin Athletics Center.
Jan 10, 11:49 EST
Jan 15, 2020
Completed - The scheduled maintenance has been completed.
Jan 15, 02:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 EST
Scheduled - HUIT Network Team is performing routine maintenance to one of the two gateways serving the Longwood Medical Area on Tuesday, January 14th from 8PM until 2 AM. This is one step in our efforts to provide 100 gigabit (GB) network for our affiliates and schools in Longwood. We do not expect any impact to connectivity during this time.
Jan 14, 13:25 EST
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.