HUIT Service Status Dashboard

All Systems Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Network Services Operational

HarvardKey & Duo Operational

HarvardKey Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Student Information Services (SIS) Operational

Teaching & Learning Platforms Operational

Canvas Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Financial Applications Operational

Library Technology Systems Operational

HR Applications Operational

Data Warehouse Applications Operational

Sponsored Research Applications Operational

Service Management Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Data Center Services Operational

Harvard Web Publishing Platform Operational

Telecommunication Systems Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

my.harvard Monthly Maintenance Apr 22, 19:00 - Apr 23, 19:00 EDT

Update - .
May 22, 13:21 EDT

Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 p.m. Saturday - 7 p.m. Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Apr 20, 16:42 EDT

Past Incidents

Jun 29, 2017

No incidents reported today.

Jun 28, 2017

No incidents reported.

Jun 27, 2017

"Harvard Secure" wireless experiencing authentication errors

Resolved - At 9:20am, the issue was resolved by changing a DHCP relay configuration. HUIT also continues to work with the vendor on underlying cause.
Jun 27, 10:28 EDT

Update - HUIT is investigating authentication errors for "Harvard Secure" wireless.
Jun 27, 09:42 EDT

Investigating - We are currently investigating this issue.
Jun 27, 09:40 EDT

Academic Technology is investigating outage with Harvard Blogs service.

Resolved - This incident has been resolved.
Jun 27, 10:01 EDT

Investigating - We are currently investigating this issue.
Jun 27, 09:57 EDT

Jun 26, 2017

Network drive access degradation

Resolved - Access to shared network drives has been restored by reverting policy changes to the encryption types supported by the domain controllers.
Jun 26, 18:35 EDT

Investigating - Users are reporting lost or no access to fileshare drives. HUIT is investigating.
Jun 26, 16:12 EDT

Jun 25, 2017

my.harvard Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Jun 25, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:00 EDT

Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7 pm Saturday - 7 pm Sunday, though most times, the system is available much sooner. See the full outage schedule at http://about.my.harvard.edu/faq/scheduled-maintenance.

If you have any questions, please contact us at myharvard_support@harvard.edu.
Jun 22, 09:52 EDT

Jun 23, 2017

No incidents reported.

Jun 22, 2017

Ungerboeck v20 is Currently Degraded

Resolved - Networking hardware failure was confirmed in the Virginia cloud facility, impacting multiple Harvard applications including Oracle Financials and Ungerboeck. Networking switched to using equipment in Summer St., isolating the problem hardware away from production applications.
Jun 22, 12:16 EDT

Investigating - The event management system Ungerboeck may be inaccessible to new users, while already logged in users remain connected. HUIT is investigating the issue.
Jun 22, 10:22 EDT

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

MIDAS Interruption

Resolved - MIDAS access has been restored.
Jun 16, 19:12 EDT

Investigating - Access to the MIDAS application is currently interrupted
Jun 16, 15:27 EDT

HarvardKey Claiming Interruption

Resolved - HarvardKey Self Service, including claiming, has been restored.
Jun 16, 19:12 EDT

Investigating - The ability to claim a HarvardKey is currently interrupted
Jun 16, 17:21 EDT

MIDAS Interruption

Access to MIDAS has been restored
Jun 16, 13:49 EDT

Jun 15, 2017

No incidents reported.

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