HUIT Service Status Dashboard

All Systems Operational

Email Services Operational

Office 365 Email & Calendar Operational

Google Apps Gmail Operational

Collaboration & Sharing Services Operational

Sharepoint Operational

Google Apps Calendar Operational

Google Apps Drive Operational

CA Shared Drives Operational

FAS Shared Drives Operational

Microsoft OneDrive Operational

Secure File Transfer Operational

Network Services Operational

HarvardKey & Duo Operational

HarvardKey Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Identity & Access Management Services Operational

Teaching & Learning Platforms Operational

Canvas Operational

Harvard Wiki Operational

Qualtrics Operational

Other Teaching & Learning Platforms Operational

Enterprise Student Systems (ESS) Operational

Library Technology Systems Operational

HR Applications Operational

Sponsored Research Applications Operational

Service Management Applications Operational

Alumni Affairs Applications Operational

Campus Services Applications Operational

FAS Admin Applications Operational

Data Center Services Operational

Harvard Web Publishing Platform Operational

Telecommunication Systems Operational

Other Services Operational

Financial Applications Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle Financial Apps Operational

FieldGlass Operational

Supplier Portal Operational

Data Management Services Operational

HART Operational

QlikView Platform Operational

Financial Data Warehouse Operational

HR Data Warehouse Operational

Informatica Platform Operational

Collibra Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

my.harvard Monthly Maintenance Nov 23, 19:00 - Nov 24, 19:00 EST

Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Posted on Feb 25, 13:32 EST

my.harvard Monthly Maintenance Dec 14, 19:00 - Dec 15, 19:00 EST

Past Incidents

Nov 21, 2019

No incidents reported today.

Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

Oracle Financials Scheduled Outage in November

Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 18:00 EST

Scheduled - Oracle Financials will be unavailable due to the implementation of our Fall FINDINI 4.0.16 Release beginning
Friday, November 15 at 6:00pm until Monday, November 18 at 7:00am. The Fall FINDINI release will be available to users on Monday November 18.
The Oracle EBS Financial systems that will be offline during this outage include:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Bottomline, CAPS, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, FedEx, General Ledger, Oracle Assets, HCOM & iProcurement, PCard, WEB ADI, & Web Reimbursement.
During this outage, CPATH will also be offline as it is also undergoing a release. DMS Financial Data Warehouse & HART reporting environments will be available during this release window with data as of Thursday November 14th.
Nov 12, 08:02 EST

Nov 17, 2019

Voice Call Outbound Issue

Resolved - VZ restored their NY and Rialto CA network servers and they are now operational. Campus phone service including 911 calling was confirmed.
Nov 17, 16:34 EST

Monitoring - HUIT is working with Verizon to restore services.
Nov 17, 16:34 EST

Identified - VZ reported network servers issue, which effect VoiP outbound calls.
Nov 17, 16:33 EST

Update - We are continuing to investigate this issue.
Nov 17, 16:20 EST

Update - We are continuing to investigate this issue.
Nov 17, 08:29 EST

Update - We are continuing to investigate this issue.
Nov 17, 01:24 EST

Investigating - HUIT is investigating issues making outbound land line phone calls.
Nov 17, 01:24 EST

Nov 16, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

Network Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 EST

Scheduled - On November 12 from 9:00PM to 4:00AM, HUIT will be upgrading the secondary connection to the internet.
No disruption is expected.
Nov 12, 19:09 EST

Nov 11, 2019

No incidents reported.

Nov 10, 2019

Jaggaer Supplier Portal Scheduled Outage

Completed - The scheduled maintenance has been completed.
Nov 10, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 21:00 EST

Scheduled - The Supplier Portal (Jaggaer Total Supplier Management system) will be unavailable to access from Friday, November 8, 2019, 9pm ET through Sunday, November 10, 2019, 12pm ET. This outage is required for the Jaggaer 19.3 Release that will be promoted to the Production environment.
Nov 1, 10:44 EDT

Nov 9, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.