In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 2023 - 17:00 EDT
Scheduled - PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, September 22 at 5 PM.
Users will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Harvard Careers, Aurora, or Wasabi during this period.
University.harvard.edu Active Directory domain services.
Operational
Azure Active Directory
Microsoft Azure Active Directory services.
Operational
Alumni Affairs Applications
CAADS, Portal, etc.
Operational
Canvas
Course Websites
Operational
Campus Services Applications
Operational
Collaboration & Sharing Services
Operational
Sharepoint
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
CA Shared Drives
sox1, GEN Drive, G Drive, U Drive, etc.
Operational
FAS Shared Drives
dss10, fas-nt8, fas-depts, fas-home, G Drive, U Drive, etc.
Operational
Microsoft OneDrive
Operational
Secure File Transfer
Kiteworks
Operational
Microsoft Teams
Operational
DropBox
Operational
Data Center Services
Shared Storage, Virtual Environments, Facilities and Power
Operational
Data Management Services
Data Reporting and Analytics, Data Integration, Data Exchange, Data Documentation.
Operational
HART
Harvard Analytics and Reporting Tool comprising OBI Dashboards for the following areas: Accounts Receivable, Cash Management, Procure to Pay, and Travel & Expense folders
Operational
QlikView Platform
Operational
Financial Data Warehouse
Operational
HR Data Warehouse
Operational
Informatica Platform
Operational
Collibra
Operational
Duo
Operational
Duo Security Core Authentication Service
Operational
Duo Security Push Delivery
Operational
Duo Security Phone Call Delivery
Operational
Duo Security SMS Message Delivery
Operational
Email Services
Operational
Office 365 Email & Calendar
The Exchange Online email and calendaring component of the Microsoft Office 365 suite of services, known in Harvard as Office 365 Email & Calendar.
A central, open-access repository of research by members of the Harvard community.
Operational
EzProxy
Operational
ILLiad
ILLiad is a paperless interlibrary loan system.
Operational
Leganto
Operational
LibAnswers
LibAnswers is an online reference platform.
Operational
LibGuides
LibGuides is a hosted system for creating research guides.
Operational
my.harvard - Enterprise Student Systems (ESS)
my.harvard
Operational
Network Services
Wireless, Wired, DNS, DHCP, VPN, etc.
Operational
VPN
Offering under the "Network Services" area specifically for VPN connections. Our current VPN application is "Cisco AnyConnect Secure Mobility Client".
Operational
Wired Networking
Offering under the "Network Services" area specifically for ethernet connections across campus.
Operational
Wireless Networking
Offering under the "Network Services" area specifically for wireless internet connections across campus.
Operational
Service Management Applications
Operational
Sponsored Research Applications
GMAS, CoI, etc.
Operational
Teaching & Learning Platforms
Operational
Harvard Wiki
Course Wikis
Operational
Qualtrics
Survey Tools
Operational
Other Teaching & Learning Platforms
Mediasite, Harvard Blogs, etc.
Operational
Learning Experience Platform (LXP)
The Learning Experience Platform seeks to deliver an integrated, scalable, and extensible learning platform that delivers a transformational, learner-centric experience across a diverse range of learning modes.
Operational
Telecommunication Systems
Voicemail, i3, Contact Center, Phone System, Video Conferencing
On Thursday, September 28, 2023 from 6:00PM to 8:00PM Kiteworks will undergo a scheduled maintenance event.
The primary objective of this maintenance is to update Kiteworks to version 8.1.3. This update is focused on enhancing security with the implementation of crucial patches. There will be no changes to the end user interface or overall experience. During the maintenance window, the Kiteworks service will be temporarily unavailable.
Alternative Service for Encrypted Emails and Large Files: While Kiteworks is undergoing maintenance, we would like to remind M365 email users that the Microsoft Office Message Encryption service (OME) is available for use. OME allows you to send encrypted emails and files up to 150MBs in size, supporting data up to Level 4 classification. To get started with OME, please review our helpful "Send an Encrypted Email in Outlook knowledge article:
To ensure FileMaker databases remain secure and up to date on Thursday, October 5, 2023, from 6pm to 9pm EST, Soliant will be upgrading the Harvard Soliant FileMaker servers.
During this upgrade, the Harvard Soliant FileMaker servers will be temporarily unavailable. FileMaker individual users with databases hosted on the Soliant servers should be using FileMaker 19.4.2 or above for continued compatibility. Please consult the following knowledge article to varify your FileMaker client license version: https://harvard.service-now.com/ithelp?id=kb_article&sys_id=072853184785b150566cf147536d439a
We anticipate minimal to no impact on the Harvard FileMaker users experience and minimal downtime during the server upgrades.
If you have any questions, please contact the HUIT Service Desk. Posted on
Sep 20, 2023 - 12:48 EDT
Completed -
The scheduled maintenance has been completed.
Sep 19, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:01 EDT
Scheduled -
From Tuesday, September 19, 2023, at 12:00AM to Tuesday, September 19, 2023 at 6:00AM, there will be no normal electric power available to Busch Hall, Conant Chemistry Laboratory, Lowell Lecture Hall and Sparks House.
The purpose of this scheduled electrical outage is to install a new electrical 15KV switch for Busch Hall, Conant Chemistry Laboratory, Lowell Lecture Hall, and Sparks House.
Sep 13, 14:04 EDT
Resolved -
The incident impacting university websites has been resolved.
Sep 14, 16:25 EDT
Monitoring -
The solution provided by our vendor is in place and previously impacted websites are available again. HUIT will continue to monitor the situation and resolve this incident once we have returned to normal operations.
Identified -
Our vendor has identified the root cause of the outage and is implementing a fix to restore access to impacted university websites. We will continue to provide updates here as they become available.
Investigating -
HUIT is investigating reports of outages impacting Harvard University websites. We will provide updates as more information becomes available.
Visitors to websites will encounter "Page Could Not Be Loaded" error message.
Sep 14, 13:44 EDT