HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
HarvardSites WordPress Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

my.harvard Monthly Maintenance Mar 13, 2026 23:00 - Mar 14, 2026 10:00 EDT

Beginning at 11:00 PM ET on Friday, March 13th, HUIT will perform normal monthly maintenance on my.harvard systems. During this time, the systems will be unavailable until the maintenance has concluded.

my.harvard maintenance typically concludes within 2-4 hours; however, in rare cases, extended time is needed to complete the work.
Posted on Mar 12, 2026 - 16:25 EDT

Kiteworks Secure File Transfer Service Maintenance Mar 17, 2026 18:00-20:00 EDT

There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Tuesday, March 17, 2026, at 6:00 pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm to 8:00 pm. The purpose of this maintenance window is to migrate single sign-on to Okta. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MB in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Posted on Mar 12, 2026 - 16:00 EDT

Planned Network Maintenance: Firewall Patching (3/19) Mar 19, 2026 20:00 - Mar 20, 2026 04:00 EDT

The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected locations are:
- 1 Summer Street (COLO)
- Harvard University Health Services (HUHS) Buildings
Posted on Mar 11, 2026 - 15:40 EDT
Mar 13, 2026
Planned Network Maintenance: Firewall Patching (3/12)
Completed - The scheduled maintenance has been completed.
Mar 13, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 EDT
Scheduled - The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected locations are:
- 60 Oxford Street
- Science Center
- 10 Ware Street
Mar 11, 15:34 EDT
Mar 12, 2026
Mar 11, 2026

No incidents reported.

Mar 10, 2026
my.Harvard Alumni Access
Resolved - Alumni access to my.harvard.edu has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Mar 10, 10:27 EDT
Identified - HUIT has identified the issue impacting alumni access to my.harvard.edu and is actively implementing a fix. Restoration is occurring on a rolling basis, and as the day continues, more alumni will regain access. Resolution is taking longer than initially anticipated and will extend beyond 4:00 PM EST. We will continue to share updates as progress is made and appreciate your patience.
Mar 9, 13:57 EDT
Investigating - HUIT is aware of an issue impacting alumni access to the my.harvard.edu. We are currently investigating the issue and expect access to be restored on a rolling basis, access expected to be restored by 4:00 pm.
Mar 9, 10:35 EDT
Planned Network Maintenance: Firewall Patching
Completed - The scheduled maintenance has been completed.
Mar 10, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:00 EDT
Scheduled - The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. This patching will cause a network disruption for 15-20 minutes while the firewalls reboot.

Remote sites to be affected: 204 Holdengreen, 1st Southborough, 1380 Soldiers Field Road, Arn Weld Hill, 15 Hawthorne, LSC, and 1300 Soldiers Field Road
Mar 5, 09:44 EST
HarvardSites Drupal Maintenance (3/10)
Completed - The scheduled maintenance has been completed.
Mar 10, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (3/10), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 4, 10:10 EST
Mar 9, 2026
HarvardSites Drupal Maintenance (3/9)
Completed - The scheduled maintenance has been completed.
Mar 9, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (3/9), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 4, 10:09 EST
Mar 8, 2026

No incidents reported.

Mar 7, 2026
iThenticate Maintenance
Completed - The scheduled maintenance has been completed.
Mar 7, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 11:00 EST
Scheduled - On Saturday, March 7th, Turnitin products, which include iThenticate, will undergo an emergency 4-hour maintenance from 11:00 am - 3:00 pm EST.

iThenticate may experience intermittent availability during this time. For updates, please visit the Turnitin Status Page.
Mar 6, 15:43 EST
my.harvard Okta Upgrade
Completed - The scheduled maintenance has been completed.
Mar 7, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 09:00 EST
Scheduled - Beginning at 9:00 AM ET on Saturday, March 7, 2026, HUIT will perform an upgrade on my.harvard systems to support Okta authentication. The upgrade is expected to be completed on or before 11:00 AM ET.
Mar 5, 09:37 EST
Mar 6, 2026
Electrical Power Outage Notice for the 9 Bow Street
Completed - The scheduled maintenance has been completed.
Mar 6, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 08:00 EST
Scheduled - From Friday, March 6, 2026, at 8:00 AM to 12:00 PM, there will be no normal electric power available to 9 Bow Street.

The purpose of this scheduled electrical outage is for an electrical contractor to install new electrical equipment at 9 Bow Street.
Mar 5, 09:05 EST
HarvardSites Drupal Maintenance (3/6)
Completed - The scheduled maintenance has been completed.
Mar 6, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (3/6), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 4, 10:07 EST
Software Updates to Aruba Access & Distribution Switches in the Allston Region
Completed - The scheduled maintenance has been completed.
Mar 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:01 EST
Scheduled - The HUIT Network team will upgrade all Aruba access switches in the Allston region, followed by a full reboot.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Any devices or services connected to these switches may temporarily lose connectivity.
Feb 27, 10:11 EST
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 EST
Scheduled - The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security.

While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.
Mar 2, 16:56 EST
Mar 5, 2026
Software Updates to Aruba Access & Distribution Switches in the Harvard District Energy Facility
Completed - The scheduled maintenance has been completed.
Mar 5, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 09:00 EST
Scheduled - The HUIT Network team will be upgrading all Aruba access switches within the Harvard District Energy Facility (DEF), followed by a full reboot.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Any devices or services connected to these switches may temporarily lose connectivity.
Feb 27, 10:15 EST
Mar 4, 2026
HarvardSites Drupal Maintenance (3/4)
Completed - The scheduled maintenance has been completed.
Mar 4, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 17:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (3/4), from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 4, 10:06 EST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Oracle e-Business Suite Quarterly Patching
Completed - The scheduled maintenance has been completed.
Feb 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 20:00 EST
Scheduled - On Friday, February 27 from 8pm to Saturday, February 28 at 7am HUIT will be executing the standard security Oracle patches. The following modules will be unavailable during this maintenance:

Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry.

If you experience any issues accessing these modules after the maintenance period, refer to this help article or contact the HUIT service desk or your local IT support.
Feb 27, 20:00 EST
Electrical Power Outage Notice for Gutman Library, Read House and Nichols House
Completed - The scheduled maintenance has been completed.
Feb 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 19:00 EST
Scheduled - From Friday, February 27, 2026, at 7:00 PM to Saturday, February 28, 2026, at 7:00 AM, there will be no normal electric power available to Gutman Library, Read House, and Nichols House.

The purpose of this scheduled electrical outage is for a contractor to install new electrical equipment into the main electrical switchboard at Gutman Library.
Feb 27, 10:07 EST
Feb 27, 2026
HarvardSites Drupal Degradation
Resolved - Functionality to HarvardSites Drupal has been restored. If you still experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Feb 27, 11:09 EST
Investigating - HUIT is aware of an issue causing some HarvardSites Drupal sites to load slowly. We are currently investigating the issue and will provide updates as they become available.
Feb 27, 09:25 EST
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