HUIT Service Status Dashboard

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 19:00 EDT
Scheduled - Each month, my.harvard undergoes mandatory system maintenance at a time determined by the vendor that hosts our servers. Each maintenance period is quoted for 7:00 PM ET Saturday - 7:00 PM ET Sunday, though most times, the system is available much sooner. See the full maintenance schedule at https://harvard.service-now.com/ithelp?id=kb_article&sys_id=094bff79db2d4708a914fff31d961911.
Email Services Operational
Office 365 Email & Calendar   ? Operational
Google Apps Gmail   ? Operational
Collaboration & Sharing Services Operational
Sharepoint   Operational
Google Apps Calendar   Operational
Google Apps Drive   Operational
CA Shared Drives   ? Operational
FAS Shared Drives   ? Operational
Microsoft OneDrive   Operational
Network Services   ? Operational
HarvardKey & Duo Operational
HarvardKey   Operational
Duo Security Core Authentication Service   Operational
Duo Security Push Delivery   Operational
Duo Security Phone Call Delivery   Operational
Duo Security SMS Message Delivery   Operational
Identity & Access Management Services   ? Operational
Teaching & Learning Platforms Under Maintenance
Canvas   ? Operational
Harvard Wiki   ? Operational
Qualtrics   ? Operational
Other Teaching & Learning Platforms   ? Operational
Enterprise Student Systems (ESS)   ? Under Maintenance
Library Technology Systems   Operational
HR Applications   ? Operational
Data Warehouse Applications   ? Operational
Sponsored Research Applications   ? Operational
Service Management Applications   Operational
Alumni Affairs Applications   ? Operational
Campus Services Applications   Operational
FAS Admin Applications   ? Operational
Data Center Services   ? Operational
Harvard Web Publishing Platform   ? Operational
Telecommunication Systems   ? Operational
Other Services   ? Operational
Financial Applications Operational
Concur   ? Operational
Financial Applications   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2018

No incidents reported.

Jun 22, 2018
Resolved - The 9th floor in the Smith Center is back to normal. The network team registered each unknown device separately.
Jun 22, 12:09 EDT
Investigating - The 9th Floor in the Smith Center has no network connectivity. HUIT is investigating.
Jun 22, 09:38 EDT
Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018
Resolved - ServiceNow performance is back to normal. The issue was caused by a data import job and is now resolved.
Jun 19, 13:39 EDT
Identified - Some users are experiencing ServiceNow performance issues. The ITSM team are working with ServiceNow to resolve this issue.
Jun 19, 13:30 EDT
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018
Completed - The scheduled maintenance has been completed.
Jun 16, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:00 EDT
Scheduled - On Saturday June 16th, HUIT will be performing scheduled maintenance on the Bluecoat Proxies. Please expect intermittent connection drops from internal HUIT servers to the Bluecoat Proxy appliance during this window (8:00AM - 10:00AM). Servers in AWS will remain available and not affected.
Jun 15, 14:57 EDT
Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.