HUIT Service Status Dashboard

All Systems Operational
Active Directory Operational
Active Directory [On-Prem] ? Operational
Azure Active Directory ? Operational
Adobe Operational
Adobe Creative Cloud ? Operational
Adobe Document Cloud ? Operational
Alumni Affairs Applications ? Operational
Canvas ? Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives ? Operational
DropBox Operational
FAS Shared Drives ? Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid ? Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer ? Operational
Sharepoint Operational
Data Center Services ? Operational
Data Management Services ? Operational
Financial Data Warehouse Operational
HART ? Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail ? Operational
Office 365 Email & Calendar ? Operational
Proofpoint ? Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle Financial Apps ? Operational
Harvard Web Publishing Platforms ? Operational
CampusPress ? Operational
OpenScholar ? Operational
HarvardKey Operational
HarvardKey Authentication Operational
HarvardKey Light Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Library Technology Systems Operational
Alma ? Operational
DASH ? Operational
EzProxy Operational
HOLLIS (Primo) ? Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
VPN ? Operational
Wired Networking ? Operational
Wireless Networking ? Operational
Research Administration & Compliance Systems Operational
Agreements-DUA ? Operational
Data Safety Operational
ESTR-IRB ? Operational
GMAS ? Operational
OAIR ? Operational
PI Dashboard Operational
Research Administration Portal Operational
Sponsored Research Applications ? Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Learning Experience Platform (LXP) ? Operational
Panopto ? Operational
Poll Everywhere ? Operational
Qualtrics ? Operational
Telecommunication Systems ? Operational
Utilities Operational
Electricity ? Operational
Water ? Operational
Other Utilitiies ? Operational
Zoom Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 EDT
Scheduled - On Tuesday, March 19, 2024 from 5:00 AM to 6:00 AM there will be no normal electric power available to Hilles Library.

The purpose of this scheduled electrical outage is to open the chiller circuit breaker at Hilles Library.

Mar 18, 13:25 EDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 EDT
Scheduled - Please be advised that the Harvard Training Portal will be down starting at 9:00 p.m. (EST) Friday, March 15th, 2024, in order to support the portal upgrade until Saturday, March 16th, 2024, at 12:00 pm.

Users and APIs will not be able to access the system during this period. We apologize for the disruption, and hope to make this outage as short as possible.

Mar 14, 16:38 EDT
Mar 15, 2024
Resolved - Wireless network connectivity across campus has been restored.
Mar 15, 15:02 EDT
Monitoring - Wireless network connectivity has been restored. We will continue to monitor wireless networks to ensure stability throughout the day.

If you experience any further issues, please contact the HUIT Service Desk at 617-495-7777

Mar 15, 12:37 EDT
Update - Wireless connectivity is out campus-wide. Wired connectivity continues to be unaffected.

We have engaged our vendor to identify the root cause and restore wireless networking access.

Mar 15, 11:53 EDT
Investigating - We are currently experiencing reports of sporadic, wireless connectivity issues across campus. HUIT is actively troubleshooting and taking action to restore service.

Wired networking is unaffected at this time.

Mar 15, 11:25 EDT
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:00 EDT
Scheduled - On Thursday, March 14, 2024,from 6:00 AM to 12:00 PM, there will be no normal electric power available to the Science Center.

The purpose of this scheduled electrical outage is to test the new generator installed at the Science Center.

Mar 13, 12:33 EDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - We have restored the Kiteworks secure file tranfer service to normal operations.
Mar 12, 13:56 EDT
Investigating - Kiteworks is currently down. The HUIT team is investigating and expects to have it back up and running shortly. We would like to remind M365 email users that the Microsoft Office Message Encryption service (OME) is available for use. OME allows you to send encrypted emails and files up to 150MBs in size, supporting data up to Level 4 classification. To get started with OME, please review our helpful "Send an Encrypted Email in Outlook" knowledge article.
Mar 12, 13:47 EDT
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - Proofpoint has resolved the issue that caused users to lose access to spam.huit.harvard.edu and service is fully restored. HUIT will continue to monitor for any issues.
Mar 7, 13:20 EST
Investigating - Proofpoint is reporting an issue that is preventing users from accessing spam.harvard.edu to manage their quarantine. Email delivery is not impacted. At this time, users cannot release email from their quarantine, block senders, or add senders to their safe list. HUIT is working with Proofpoint to resolve the issues and we will update with any changes.
Mar 7, 09:39 EST
Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.