HUIT Service Status Dashboard
OpenScholar Infrastructure Improvements
Scheduled Maintenance
Report for HUIT
Completed
The work has been completed, Administrative users can now update their websites. For site owners with custom themes, we'll be posting a separate status message.
If you need to report an issue with an OpenScholar website, please submit a ticket. https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
If you need to report an issue with an OpenScholar website, please submit a ticket. https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
Update
The work continues. Certain websites using custom themes are affected. Services were restarted, causing websites to be unavailable for a short period of time. Files and services are currently being restored, and we will continue to update you on progress.
Update
Infrastructure upgrades continue, and administrative access will be rolling out by late afternoon.
If you need to report an issue with an OpenScholar website behaving abnormally (people visiting your site are not seeing what they are supposed to see), please submit a ticket. https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
If you need to report an issue with an OpenScholar website behaving abnormally (people visiting your site are not seeing what they are supposed to see), please submit a ticket. https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
In progress
Work is beginning, and the websites are now in read only mode.
If you need to report an issue with an OpenScholar website behaving abnormally (people visiting your site are not seeing what they are supposed to see), please submit a ticket: https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
If you need to report an issue with an OpenScholar website behaving abnormally (people visiting your site are not seeing what they are supposed to see), please submit a ticket: https://harvard.service-now.com/ithelp?id=submit_ticket&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9
Scheduled
OpenScholar will perform infrastructure improvements from Tuesday, January 9 at 10pm until noon Wednesday, January 10. Site editors and administrators will not be able to make updates or changes, or add new content to OpenScholar websites during this time as all sites will be in “read only” mode. This means that site visitors will be able to view your site, but you will not be able to log in.