HUIT Service Status Dashboard

Contact Center application Interaction Desktop Unavailable due to a connectivity interruption - Resolved

Incident Report for HUIT

Resolved

At 11:42am this morning, the Contact Center application CIC v4, used by multiple service desks to answer and log phone calls, became unavailable due to a brief network issue. Service was restored by 11:44am. HUIT continues working with the vendor to ensure root cause is identified and service remains stable.

Posted Aug 01, 2017 - 16:55 EDT

This incident affected: Telecommunication Systems.