HUIT Service Status Dashboard

Kiteworks Degradation

Incident Report for HUIT

Resolved

Kiteworks functionality has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.

Posted May 15, 2026 - 12:25 EDT

Investigating

HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with Office Message Encryption (OME) via Outlook if necessary.

Posted May 15, 2026 - 11:58 EDT

This incident affected: Collaboration & Sharing Services (Secure File Transfer).