HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] ? Operational
Azure Active Directory ? Operational
Adobe Operational
Adobe Creative Cloud ? Operational
Adobe Document Cloud ? Operational
Alumni Affairs Applications ? Operational
Canvas ? Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives ? Operational
DropBox Operational
FAS Shared Drives ? Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid ? Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer ? Operational
Sharepoint Operational
Crimson Print ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
Financial Data Warehouse Operational
HART ? Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail ? Operational
Office 365 Email & Calendar ? Operational
Proofpoint ? Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle eBusiness Suite ? Operational
Harvard Web Publishing Platforms ? Operational
CampusPress ? Operational
OpenScholar ? Operational
HarvardSites Drupal ? Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service ? Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard ? Operational
Library Technology Systems Operational
Alma ? Operational
DASH ? Operational
EzProxy Operational
HOLLIS (Primo) ? Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
VPN ? Operational
Wired Networking ? Operational
Wireless Networking ? Operational
Research Administration & Compliance Systems Operational
Agreements-DUA ? Operational
Data Safety Operational
ESTR-IRB ? Operational
GMAS ? Operational
OAIR ? Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications ? Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Learning Experience Platform (LXP) ? Operational
Panopto ? Operational
Poll Everywhere ? Operational
Qualtrics ? Operational
Telecommunication Systems ? Operational
Utilities Operational
Electricity ? Operational
Water ? Operational
Other Utilitiies ? Operational
Zoom Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HUIT ServiceNow Upgrade (7/13) Jul 13, 2025 19:00-21:00 EDT

On Sunday, July 13th, 2025, from 7:00 PM to 9:00 PM EST, HUIT will be upgrading ServiceNow to the Yokohama version. While we expect minimal interruption during the upgrade, ServiceNow may be briefly unavailable.
Posted on Jul 01, 2025 - 09:05 EDT

Crimson Print service update Jul 17, 2025 19:00-22:00 EDT

To enhance security, HUIT will be updating the Crimson Print Mobility Print app and Crimson Print will be unavailable on Thursday, July 17th, 7:00 – 10:00PM while the maintenance is underway.

If you print to a Crimson Print printer from a personal or mobile device, you’ll need to reinstall the Mobility Print printers once the maintenance is complete.

Instructions for how to reinstall printers will be available here on July 18th: KB0016382
Posted on Jun 27, 2025 - 13:08 EDT
Jul 5, 2025
my.harvard Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 EDT
Scheduled - Beginning at 11:00PM ET on Friday July 4th, HUIT will perform normal monthly maintenance on my.harvard systems. my.harvard maintenance typically concludes within 2-4 hours, however, in rare cases extended time is needed to complete the work.
Jul 3, 12:35 EDT
Jul 4, 2025
Jul 3, 2025
Commercial Power Outage Impacting Campus Facilities (Allston)
Resolved - The Eversource power issue impacting Harvard buildings has been resolved. Network connectivity should be restored at all impacted locations.

If you continue to experience issues please contact the HUIT Service Desk at (617)495-7777 or email ithelp@harvard.edu
Jul 3, 14:40 EDT
Identified - Eversource has updated their expected service restoration time to 4:00PM EST. The following Allston region buildings continue to have power, wireless and wired network connectivity outages.

201 Western
224 Western
92 Seattle
38 Travis
28 Travis
25 Travis
Art Lab

We will continue to monitor the situation and provide updates from our vendor as they become available.
Jul 3, 13:47 EDT
Investigating - Some buildings in the Allston region are experiencing a commercial power failure as part of a larger Eversource outage. This power failure impacts wired and wireless network connectivity in the following locations.

201 Western
224 Western
92 Seattle
38 Travis
28 Travis
25 Travis
Art Lab

Eversource has communicated a 1:30PM restoration of services.
Jul 3, 12:21 EDT
Jul 2, 2025
NP / OXGW3 / YARD Regional Core Memory Leak Patch (7/1)
Completed - The scheduled maintenance has been completed.
Jul 2, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 EDT
Scheduled - On Tuesday, July 1st, HUIT Networking teams will install a software patch to the NP / OXGW3 / YARD Regional Cores starting at 8:00PM and lasting until Wednesday, July 2nd, at 2:00AM.

During this outage window, HUIT engineers will be updating the software of the current regional core equipment in the NP / OXGW3 / YARD regions to address a memory leak issue that urgently needs to be resolved. We anticipate network service interruptions of 15-30 minutes at all downstream locations as the devices reboot. In the unlikely event of an issue, the network team will be on standby to support return to normal service.
Jun 23, 12:39 EDT
Jul 1, 2025
Jun 30, 2025
HarvardSites Drupal deployment
Completed - The scheduled maintenance has been completed.
Jun 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code between 1:00AM EST and 8:00AM EST on Monday. June 30th.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.
Jun 24, 15:14 EDT
Harvard Careers in the Process of Sunsetting - Planned Freeze Period
Completed - The scheduled maintenance has been completed.
Jun 30, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:00 EDT
Scheduled - Harvard Careers will not be taking new candidate applications beginning Monday, June 16 through Monday, June 30.

Harvard administrators, recruiters, and hiring managers will be able to access Harvard Careers (BrassRing) for current recruiting efforts - but internal and external candidates will not be able to apply to any jobs or view status of current applications.

The link to the new applicant tracking system and career site for Careers@Harvard will be available on June 30, 2025.
Jun 3, 11:11 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
HarvardSites Drupal deployment
Completed - The scheduled maintenance has been completed.
Jun 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code between 1:00AM EST and 8:00AM EST on Friday, June 27th.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.
Jun 24, 15:13 EDT
Jun 26, 2025
HarvardSites Drupal deployment
Completed - The scheduled maintenance has been completed.
Jun 26, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code between 1:00AM EST and 8:00AM EST on Thursday, June 26th.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.
Jun 24, 15:13 EDT
Jun 25, 2025
HarvardSites Drupal deployment
Completed - The scheduled maintenance has been completed.
Jun 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code between 5:00PM EST and 10:00PM EST on Wednesday. June 25th.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.
Jun 24, 15:12 EDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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