HUIT Service Status Dashboard

HarvardSites Drupal deployment (11/5)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2025 - 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday, November 5th, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Nov 5, 2025 01:00-08:00 EST
Active Directory Operational
Active Directory [On-Prem] ? Operational
Azure Active Directory ? Operational
Adobe Operational
Adobe Creative Cloud ? Operational
Adobe Document Cloud ? Operational
Alumni Affairs Applications ? Operational
Canvas ? Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives ? Operational
DropBox Operational
FAS Shared Drives ? Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid ? Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer ? Operational
Sharepoint Operational
Crimson Print ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
Financial Data Warehouse Operational
HART ? Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail ? Operational
Office 365 Email & Calendar ? Operational
Proofpoint ? Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle eBusiness Suite ? Operational
Harvard Web Publishing Platforms ? Under Maintenance
CampusPress ? Operational
OpenScholar ? Operational
HarvardSites Drupal ? Under Maintenance
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service ? Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard ? Operational
Library Technology Systems Operational
Alma ? Operational
DASH ? Operational
EzProxy Operational
HOLLIS (Primo) ? Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
VPN ? Operational
Wired Networking ? Operational
Wireless Networking ? Operational
Research Administration & Compliance Systems Operational
Agreements-DUA ? Operational
Data Safety Operational
ESTR-IRB ? Operational
GMAS ? Operational
OAIR ? Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications ? Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Learning Experience Platform (LXP) ? Operational
Panopto ? Operational
Poll Everywhere ? Operational
Qualtrics ? Operational
Telecommunication Systems ? Operational
Utilities Operational
Electricity ? Operational
Water ? Operational
Other Utilitiies ? Operational
Zoom Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Verizon Telecom Infrastructure Maintenance (11/5) Nov 5, 2025 19:00-23:00 EST

On Wednesday, November 5th, from 7:00 PM to 11:00 PM, Verizon will be performing maintenance on one of the circuits supporting Harvard Phone. This activity is taking place at our backup site in Santa Clara, CA, and will not impact phone services.

If you have any questions or concerns please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Posted on Nov 04, 2025 - 09:55 EST

HarvardSites Drupal deployment (11/6) Nov 6, 2025 01:00-08:00 EST

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Thursday, November 6th, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on Oct 29, 2025 - 16:46 EDT

HarvardSites Drupal deployment (11/7) Nov 7, 2025 01:00-08:00 EST

The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday, November 7th, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Posted on Oct 29, 2025 - 16:47 EDT
Nov 5, 2025

Unresolved incident: HarvardSites Drupal deployment (11/5).

Nov 4, 2025
HarvardSites Drupal deployment (11/4)
Completed - The scheduled maintenance has been completed.
Nov 4, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday, November 4th, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Oct 29, 16:43 EDT
Nov 3, 2025
HarvardSites Drupal deployment (11/3)
Completed - The scheduled maintenance has been completed.
Nov 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday, November 3rd, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Oct 29, 16:42 EDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025
Harvard Voicemail Maintenance
Completed - The scheduled maintenance has been completed.
Nov 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:00 EDT
Scheduled - On Friday, October 31 at 9:00 PM, we will be conducting maintenance on the Harvard Phone voicemail servers to update software.

We do not anticipate any impact to service. This maintenance will conclude on Saturday, 11/1 by 6:00 AM.

If you have any questions or concerns, please contact the HUIT Service Desk at (617)495-7777 or send an email to ithelp@harvard.edu
Oct 27, 13:22 EDT
Oct 31, 2025
HarvardSites Drupal deployment (10/31)
Completed - The scheduled maintenance has been completed.
Oct 31, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday, October 31st, from 1:00 AM ET to 8:00 AM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Oct 29, 16:42 EDT
Oct 30, 2025
HarvardSites Loading Issue
Resolved - The issue impacting some university websites has been resolved.

Please contact the HUIT Service Desk if you continue to experience issues loading websites - (617)495-7777 or email ithelp@harvard.edu
Oct 30, 15:17 EDT
Investigating - HUIT is investigating an intermittent issue affecting access to some (less than 50) sites running on the HarvardSites platform.

As of this notice, this issue is only impacting individuals who are on Harvard campus networks and visiting a bare domain. A suggested temporary workaround is to advise the user to add “www.” to the url. e.g. www.huit.harvard.edu
Oct 30, 13:20 EDT
Oct 29, 2025
HarvardSites Drupal deployment (10/29)
Completed - The scheduled maintenance has been completed.
Oct 29, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday, October 29th, from 5:00 PM ET to 8:00 PM ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Oct 29, 16:40 EDT
Microsoft Outlook for the Web and Plugin Issues
Resolved - Microsoft has confirmed that the issue impacting Outlook on the Web, and some plugins is now resolved.
Oct 29, 19:56 EDT
Monitoring - Microsoft is reporting that some users may experience issues when accessing Outlook for the Web as well as some Outlook plugins, like Zoom. In the meantime please create meetings in Zoom directly if needed. We will provide an update when Microsoft completes their fix.
Oct 29, 13:59 EDT
Oct 28, 2025
Kiteworks Secure File Transfer Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 EDT
Scheduled - There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Tuesday, October 28, 2025, at 6:00PM EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00PM – 8:00PM. The purpose of this maintenance window is to install security updates for the Kiteworks service. This is expected to take the full two-hour window and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Oct 22, 17:20 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Harvard Phone Maintenance (10/25)
Completed - The scheduled maintenance has been completed.
Oct 25, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:30 EDT
Scheduled - Harvard Phone will be undergoing maintenance from 12:30 AM to 4:30 AM on Saturday, October 25. We do not expect this work to result in any service disruptions.
Oct 14, 09:57 EDT
Oct 24, 2025
Oracle e-Business Suite Quarterly Patching
Completed - The scheduled maintenance has been completed.
Oct 24, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 20:00 EDT
Scheduled - On Friday, October 24th, from 8:00PM to 11:00PM, HUIT will be executing the standard security Oracle patches.

The following affected modules will be unavailable during this time:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry.
Oct 23, 16:26 EDT
Harvard Phone Maintenance (10/23)
Completed - The scheduled maintenance has been completed.
Oct 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:00 EDT
Scheduled - On Thursday, October 23rd at 5:00PM, we will be conducting maintenance on the Harvard Phone voicemail servers to update software.

During this maintenance, there will be brief outages to voicemail while we move from the primary to the secondary server, and then when we move back to the primary server. Any service interruptions will take place after 11:00PM and conclude on Friday, 10/24 by 6:00AM.
Oct 17, 11:03 EDT
Oct 23, 2025
Oracle e-Business Suite Quarterly Patching
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 20:00 EDT
Scheduled - On Thursday, October 23rd, from 8:00PM to 11:00PM, HUIT will be executing the standard security Oracle patches.

The following affected modules will be unavailable during this time:
Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry.
Oct 23, 16:26 EDT
Oct 22, 2025

No incidents reported.

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