HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
HarvardSites WordPress Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
Okta Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Crimson Print Upgrade Maintenance Event (6/4) Jun 4, 2026 19:00-21:00 EDT

Please be advised that a maintenance upgrade for Harvard's Crimson Print service is scheduled for Thursday, June 4, 2026, from 7:00 PM to 9:00 PM EST.

During this time, Crimson Print will be unavailable. This maintenance event will update the Crimson Print managed print service to version 25.0.11 and will not affect the user interface or user experience.
Posted on May 29, 2026 - 14:12 EDT

Planned Network Maintenance: Gateway Patching (6/9) Jun 9, 2026 21:00 - Jun 10, 2026 02:00 EDT

HUIT will conduct scheduled maintenance on core routers on June 9, 2026, from 9:00 PM to 2:00 AM. We do not expect any service interruptions during this maintenance period.
Posted on May 11, 2026 - 15:15 EDT
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
Emergency Communications Maintenance (5/23)
Completed - The scheduled maintenance has been completed.
May 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 15, 15:43 EDT
May 23, 2026
Emergency Communications Maintenance (5/22)
Completed - The scheduled maintenance has been completed.
May 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 15, 15:43 EDT
May 22, 2026
HarvardSites Drupal Maintenance (5/22)
Completed - The scheduled maintenance has been completed.
May 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Thursday (5/22), from 1:00 am to 8:00 am.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 21, 09:45 EDT
Emergency Communications Maintenance (5/21)
Completed - The scheduled maintenance has been completed.
May 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Wednesday (5/13) and concluding on Thursday (5/21). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 12, 10:32 EDT
May 21, 2026
Emergency Communications Maintenance (5/20)
Completed - The scheduled maintenance has been completed.
May 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 12, 10:31 EDT
May 20, 2026
Identity Data Management Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 12:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 20, 11:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 11:00 EDT
Scheduled - HUIT will conduct scheduled maintenance for Identity Data Management on May 20th from 11 AM to 12 PM. During this period, the Identity API Service will remain available, and Microsoft Graph API credentials will be renewed. Normal service will resume after the maintenance window.
May 20, 09:17 EDT
Regulated Data (ReD) Environment: GPU Partition Issues
Resolved - Temporary adjustments have successfully restored GPU access and have confirmed that all resources are reachable.
May 20, 11:07 EDT
Investigating - The Regulated Data (ReD) Environment is currently experiencing issues with provisioning and dispatching GPU jobs. AWS has confirmed limited GPU availability for the instance types used by the main GPU partitions.

The Univ RCD Services team is investigating options to increase availability and restore normal GPU job processing. The team will continue to monitor and provide updates.
May 15, 15:37 EDT
Emergency Communications Maintenance (5/19)
Completed - The scheduled maintenance has been completed.
May 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 12, 10:31 EDT
May 19, 2026
HarvardSites Drupal Maintenance (5/19)
Completed - The scheduled maintenance has been completed.
May 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (5/19), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 12, 11:57 EDT
Emergency Communications Maintenance (5/18)
Completed - The scheduled maintenance has been completed.
May 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 23:00 EDT
Scheduled - Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Monday (5/18) and concluding on Saturday (5/23). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.

During this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate.

If you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.
May 12, 10:30 EDT
May 18, 2026
HarvardSites Drupal Maintenance (5/18)
Completed - The scheduled maintenance has been completed.
May 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (5/18), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 12, 11:57 EDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Kiteworks Degradation
Resolved - Kiteworks functionality has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
May 15, 12:25 EDT
Investigating - HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with Office Message Encryption (OME) via Outlook if necessary.
May 15, 11:58 EDT
HarvardSites Drupal Maintenance (5/15)
Completed - The scheduled maintenance has been completed.
May 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (5/15), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
May 12, 11:56 EDT
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