HUIT Service Status Dashboard

Scheduled changes to Duo, HarvardKey Self-Service, and MIDAS (Secondary Email)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 2026 - 17:00 EDT
Scheduled - On Monday, March 30th, HUIT will make changes to HarvardKey Self-Service and MIDAS to move recovery email management to Okta and rename it to "secondary email."

Support for Duo as a HarvardKey security method will also be retired during this time. HarvardKey Self-Service and MIDAS will be unavailable for some of this time.
Mar 30, 2026 17:00-21:00 EDT
Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
HarvardSites WordPress Operational
HarvardSites Drupal Operational
HarvardKey Under Maintenance
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Under Maintenance
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Network Maintenance: Firewall Patching (3/31) Mar 31, 2026 22:00 - Apr 1, 2026 04:00 EDT

The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected locations are:
- Law School
- School of Public Health
Posted on Mar 16, 2026 - 16:32 EDT

Planned Network Maintenance: Firewall Patching (3/31) Mar 31, 2026 22:00 - Apr 1, 2026 04:00 EDT

The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected location(s) are:
- North Precinct region
Posted on Mar 19, 2026 - 17:26 EDT

Planned Network Maintenance: Firewall Patching (4/9) Apr 9, 2026 22:00 - Apr 10, 2026 04:00 EDT

The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected areas of the campus include Northwest (NW), the Yard, Allston, and the River.
Posted on Mar 18, 2026 - 17:10 EDT
Mar 30, 2026
New Quizzes Access Error
Resolved - Access to New Quizzes has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Mar 30, 16:03 EDT
Identified - We are aware of an issue affecting New Quizzes in Canvas. Users attempting to access this feature may encounter a 502 error and may not be able to view or take the quiz. The vendor is working on a fix and we will provide updates when they become available.
Mar 30, 11:58 EDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
IAM Identity API v. 2.17.5 Deployment
Completed - The scheduled maintenance has been completed.
Mar 26, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:00 EDT
Scheduled - The Identity API Service will be unavailable from 6:00 PM to 8:00 PM EST on March 26 to add support for HLS Clinical Identifier in the Identifier service.

HSR Portal, which relies heavily on the API service, will also be unavailable for the duration of the outage.
Mar 19, 15:25 EDT
Mar 25, 2026
Harvard University Websites Unavailable to Internal Harvard Traffic
Resolved - HUIT received reports this afternoon of users on the Harvard network, including those on campus or using VPN, unable to reach university websites. All sites remained reachable for users on external networks. HUIT teams identified a networking issue as the root cause and have resolved the issue.
Mar 25, 18:37 EDT
Electrical Power Outage Notice for Biological Research Infrastructure Building (BRI)
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 EDT
Scheduled - From Wednesday, March 25, 2026, at 5:00 AM to Wednesday, March 25, 2026, at 7:00 AM (2 Hours), there will be no normal electric power available to the Biological Research Infrastructure Building (BRI).

The purpose of this scheduled electrical outage is to install new equipment and test the main electrical switchboard.
Mar 23, 15:51 EDT
Mar 24, 2026
HarvardSites Drupal Maintenance (3/24)
Completed - The scheduled maintenance has been completed.
Mar 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (3/24), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 18, 17:00 EDT
Mar 23, 2026
HarvardSites Drupal Maintenance (3/23)
Completed - The scheduled maintenance has been completed.
Mar 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (3/23), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 18, 16:59 EDT
Mar 22, 2026

No incidents reported.

Mar 21, 2026
Harvard Training Portal Upgrade (3/20)
Completed - The scheduled maintenance has been completed.
Mar 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 EDT
Scheduled - Please be advised that the Harvard Training Portal will be down starting at 9:00 p.m. Friday, March 20, 2026, in order to support the portal upgrade until Saturday, March 21, 2026, at 12:00 pm.

We apologize for the disruption. We hope to make this outage as short as possible. Users and APIs will not be able to access the system during this period.
Mar 19, 15:14 EDT
Mar 20, 2026
Electrical Power Outage Notice for Busch Hall, Lowell Lecture Hall and Sparks House
Completed - The scheduled maintenance has been completed.
Mar 20, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 EDT
Scheduled - From Friday, March 20, 2026, at 5:00 AM to Friday, March 20, 2026, at 9:00 AM, there will be no normal electric power available to Busch Hall, Lowell Lecture Hall, and Sparks House.

The purpose of this scheduled electrical outage is for a contractor to disconnect cables from the 15KV transformer connected to the existing main electrical switchboard at Conant Chemistry Laboratory.
Mar 19, 09:20 EDT
HarvardSites Drupal Maintenance (3/20)
Completed - The scheduled maintenance has been completed.
Mar 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (3/20), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 18, 16:58 EDT
Software Updates to Aruba Access & Distribution Switches in the NP, NW, and SPH Regions
Completed - The scheduled maintenance has been completed.
Mar 20, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 EDT
Scheduled - The HUIT Network team will upgrade all Aruba access switches in the NP, NW, and SPH campus regions, followed by a full reboot.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Any devices or services connected to these switches may temporarily lose connectivity.
Mar 18, 11:01 EDT
Planned Network Maintenance: Firewall Patching (3/19)
Completed - The scheduled maintenance has been completed.
Mar 20, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 EDT
Scheduled - The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected locations are:
- 1 Summer Street (COLO)
- Harvard University Health Services (HUHS) Buildings
Mar 11, 15:40 EDT
Mar 19, 2026
Mar 18, 2026
HarvardSites Drupal Maintenance (3/18)
Completed - The scheduled maintenance has been completed.
Mar 18, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (3/18), from 5:00 pm to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 18, 16:57 EDT
Mar 17, 2026
Kiteworks Secure File Transfer Service Maintenance
Completed - The scheduled maintenance has been completed.
Mar 17, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 18:00 EDT
Scheduled - There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Tuesday, March 17, 2026, at 6:00 pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm to 8:00 pm. The purpose of this maintenance window is to migrate single sign-on to Okta. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MB in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Mar 12, 16:00 EDT
Mar 16, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Copyright © 2024 The President and Fellows of Harvard College | Privacy | Accessibility | Report Copyright Infringement