HUIT Service Status Dashboard

HarvardKey Sign In
Monitoring - Following a change implemented this weekend, you may be prompted to sign back in to your Office 365 applications. This is expected behavior.

If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Jan 12, 2026 - 15:38 EST
Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
CampusPress Operational
OpenScholar Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
Teaching & Learning Platforms Operational
Harvard Wiki Operational
Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Crimson Print Maintenance (1/14/2026) Jan 14, 2026 20:00-23:00 EST

Harvard's Crimson Print service will be temporarily unavailable during a scheduled maintenance window on Wednesday, January 14, 2026, from 8:00 PM to 11:00 PM EST.

During this time, you will not be able to submit, release, or manage print jobs. This maintenance will not change the user interface or the overall experience once service is restored.

If you have questions or need assistance, please contact the HUIT Service Desk or your local IT support.
Posted on Dec 10, 2025 - 10:38 EST

Software Updates to Aruba Access & Distribution Switches in the Yard Region Jan 15, 2026 20:00 - Jan 16, 2026 07:00 EST

The HUIT Network team will be upgrading all Aruba access switches within the Yard region, followed by a full reboot to complete the installation of new code.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Devices and services connected to these switches may experience temporary connectivity interruptions.
Posted on Jan 07, 2026 - 10:55 EST

Northwest Building Network Switch Upgrade (NW Labs, 52 Oxford St) Jan 15, 2026 23:00 - Jan 16, 2026 07:00 EST

HUIT will be finishing network switch upgrades in the Northwest Building (NW Labs, 52 Oxford Street) on Thursday (1/15). During the maintenance window, network connectivity will be unavailable for devices or services connected to affected switches.

HUIT has coordinated the timing of this work with the Building Manager, who has sent out internal communications.

Upgrade Details:

• Timing: Thursday, January 15 — 11:00 PM to 7:00 AM
• Work location: Remainder of the building (Third-Floor network closets already completed)
• Affected connections: Network jacks ending in B1N, B1S, B3N, and B3S
Posted on Jan 12, 2026 - 22:03 EST
Jan 14, 2026
Northwest Building Network Switch Upgrade (NW Labs, 52 Oxford St)
Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:00 EST
Scheduled - HUIT will be performing network switch upgrades in the Northwest Building (NW Labs, 52 Oxford Street) on Tuesday (1/13). During the maintenance window, network connectivity will be unavailable for devices or services connected to affected switches.

HUIT has coordinated the timing of this work with the Building Manager, who has sent out internal communications.

Upgrade Details:

• Timing: Tuesday, January 13 — 11:00 PM to 7:00 AM
• Work location: Third-floor network closets
• Affected connections: Network jacks ending in 3N or 3S
Jan 12, 21:56 EST
Jan 13, 2026
HarvardSites Drupal Maintenance (1/13)
Completed - The scheduled maintenance has been completed.
Jan 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (1/13), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jan 7, 10:15 EST
Jan 12, 2026
HarvardSites Drupal Maintenance (1/12)
Completed - The scheduled maintenance has been completed.
Jan 12, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (1/12), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jan 7, 10:14 EST
Jan 11, 2026
HUIT ServiceNow Upgrade (1/11/2026)
Completed - The scheduled maintenance has been completed.
Jan 11, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 18:00 EST
Scheduled - On Sunday, January 11th, 2026, from 6:00 PM to 9:00 PM EST, HUIT will be upgrading ServiceNow to the Zurich version. While we expect minimal interruption during the upgrade, ServiceNow may be briefly unavailable.
Dec 10, 16:12 EST
Jan 10, 2026
IAM Production Oracle DB Patching
Completed - The scheduled maintenance has been completed.
Jan 10, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 06:00 EST
Scheduled - IAM will be applying the most recent Security patches for Oracle to the IAM ID Registry DB. XML Imports, Exports, and Informatica data syncs will be placed on hold for the upgrade duration.

The database will be backed up, and the Oracle patching will be applied "in-place". There is no impact on authentication with HarvardKey.
Dec 9, 16:49 EST
Electrical Power Outage Notice for Smith Center North Tower - Massachusetts Avenue Side
Completed - The scheduled maintenance has been completed.
Jan 10, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:00 EST
Scheduled - From Friday, January 9, 2025, at 10:00 PM to Saturday, January 10, 2025, at 6:00 AM, there will be no normal electrical power to Smith Center North Tower - Massachusetts Avenue Side.

The purpose of this scheduled electrical outage is to test emergency lighting systems at Smith Center North Tower - Massachusetts Avenue Side.
Jan 9, 09:34 EST
Jan 9, 2026
HarvardSites Drupal Maintenance (1/9)
Completed - The scheduled maintenance has been completed.
Jan 9, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 01:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (1/9), from 1:00 am to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jan 7, 10:12 EST
Jan 8, 2026

No incidents reported.

Jan 7, 2026
HarvardSites Drupal Maintenance (1/7)
Completed - The scheduled maintenance has been completed.
Jan 7, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 17:00 EST
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (1/7), from 5:00 to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Jan 7, 10:11 EST
Electrical Power Outage Notice for 8 Prescott Street
Completed - The scheduled maintenance has been completed.
Jan 7, 15:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 13:05 EST
Scheduled - From Wednesday, January 7, 2025, at 1:00 PM to 3:00 PM, there will be no normal electric power available to 8 Prescott Street.

The purpose of this scheduled electrical outage is to inspect and remove moisture from the main electrical disconnect at 8 Prescott Street.
Jan 7, 13:04 EST
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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