HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] ? Operational
Azure Active Directory ? Operational
Adobe Operational
Adobe Creative Cloud ? Operational
Adobe Document Cloud ? Operational
Alumni Affairs Applications ? Operational
Canvas ? Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives ? Operational
DropBox Operational
FAS Shared Drives ? Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid ? Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer ? Operational
Sharepoint Operational
Crimson Print ? Operational
Data Center Services ? Operational
Data Management Services ? Operational
Financial Data Warehouse Operational
HART ? Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail ? Operational
Office 365 Email & Calendar ? Operational
Proofpoint ? Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER ? Operational
Concur ? Operational
CPATH ? Operational
HUBS ? Operational
Oracle eBusiness Suite ? Operational
Harvard Web Publishing Platforms ? Operational
CampusPress ? Operational
OpenScholar ? Operational
HarvardSites Drupal ? Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service ? Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard ? Operational
Library Technology Systems Operational
Alma ? Operational
DASH ? Operational
EzProxy Operational
HOLLIS (Primo) ? Operational
ILLiad ? Operational
Leganto Operational
LibAnswers ? Operational
LibGuides ? Operational
my.harvard - Enterprise Student Systems (ESS) ? Operational
Network Services ? Operational
VPN ? Operational
Wired Networking ? Operational
Wireless Networking ? Operational
Research Administration & Compliance Systems Operational
Agreements-DUA ? Operational
Data Safety Operational
ESTR-IRB ? Operational
GMAS ? Operational
OAIR ? Operational
PI Dashboard Operational
Research Administration Portal Operational
Service Management Operational
ServiceNow Operational
Sponsored Research Applications ? Operational
Teaching & Learning Platforms Operational
Harvard Wiki ? Operational
Learning Experience Platform (LXP) ? Operational
Panopto ? Operational
Poll Everywhere ? Operational
Qualtrics ? Operational
Telecommunication Systems ? Operational
Utilities Operational
Electricity ? Operational
Water ? Operational
Other Utilitiies ? Operational
Zoom Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Harvard Phone Maintenance (10/25) Oct 25, 2025 00:30-04:30 EDT

Harvard Phone will be undergoing maintenance from 12:30 AM to 4:30 AM on Saturday, October 25. We do not expect this work to result in any service disruptions.
Posted on Oct 14, 2025 - 09:57 EDT
Oct 15, 2025

No incidents reported today.

Oct 14, 2025

No incidents reported.

Oct 13, 2025
Harvard Phone Scheduled Maintenance (10/10)
Completed - The scheduled maintenance has been completed.
Oct 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 21:00 EDT
Scheduled - Harvard Phone service will undergo scheduled maintenance from 9:00 PM on Friday, October 10, until 6:00 AM on Monday, October 13. No service interruptions are expected during this period.

If you have any issues or questions, please contact the HUIT Service Desk at (617) 495-777 or email ithelp@harvard.edu
Oct 9, 13:23 EDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025
my.harvard Monthly Maintenance (10/10)
Completed - The scheduled maintenance has been completed.
Oct 11, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:00 EDT
Scheduled - Beginning at 11PM ET on Friday October 10th, HUIT will perform normal monthly maintenance on my.harvard systems. my.harvard maintenance typically concludes within 2-4 hours, however, in rare cases extended time is needed to complete the work
Oct 9, 12:03 EDT
Harvard Training Portal Maintenance (10/11)
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 EDT
Scheduled - Please be advised that the Harvard Training Portal will be unavailable on Saturday, October 11, 2025, from 12:00 AM (EDT) to 8:00 AM (EDT) due to vendor-scheduled maintenance. We apologize for any inconvenience this may cause.

During this time, neither users nor APIs will be able to access the system.
Oct 7, 15:30 EDT
Oct 10, 2025
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
HarvardSites Drupal Deployment
Completed - The scheduled maintenance has been completed.
Oct 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code starting 10/7 at 1 am ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Sep 30, 09:21 EDT
Oct 6, 2025
Open OnDemand Not Accessible
Resolved - The problem has been resolved, and Open OnDemand services are now accessible.
Oct 6, 16:57 EDT
Identified - We've identified the issue and are actively working on remediation. Updates will be shared as progress continues toward full service restoration.
Oct 6, 14:54 EDT
Investigating - The Academic Technology team is investigating the issue of users not being able to access Open OnDemand courses.
Oct 6, 13:32 EDT
HarvardSites Drupal Deployment
Completed - The scheduled maintenance has been completed.
Oct 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code starting 10/6 at 1 am ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Sep 30, 09:20 EDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025
Voicemail System Maintenance (10/4)
Completed - The scheduled maintenance has been completed.
Oct 4, 03:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 03:00 EDT
Scheduled - HUIT will be doing maintenance on the voicemail system on Saturday, 10/04, at 3:00 AM, to resolve an issue with provisioning. The maintenance is expected to last approximately 10 minutes.

During this maintenance, users will be unable to access voicemail services, including leaving or retrieving a voicemail message.

If you have any questions or concerns, please contact the HUIT Service Desk at (617) 495-7777, or by emailing ithelp@harvard.edu.
Oct 3, 15:19 EDT
Electrical Power Outage Notice for Gutman Library (10/3)
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 19:00 EDT
Scheduled - From Friday, October 3, 2025, at 7:00 PM to Saturday, October 4, 2025, at 12:00 AM, midnight, there will be a partial building electrical outage of normal electric power to Gutman Library.

The purpose of this scheduled electrical outage is for a contractor to install new electrical equipment into the main electrical switchboard at Gutman Library.
Oct 3, 15:05 EDT
Oct 3, 2025
HarvardSites Drupal Deployment
Completed - The scheduled maintenance has been completed.
Oct 3, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 01:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code starting 10/3 at 1 am ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Sep 30, 09:19 EDT
Oct 2, 2025
Electrical Power Outage Notice for Hilles Library (10/2)
Completed - The scheduled maintenance has been completed.
Oct 2, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 14:30 EDT
Scheduled - From Thursday, October 2, 2025, at 2:30PM to Thursday, October 2, 2025, at 10:30PM, there will be no normal electric power available to Hilles Library.

The purpose of this scheduled electrical outage is to install new main 208/120V transformer at Hilles Library.
Oct 1, 14:55 EDT
Upcoming Change to Message Relay
Completed - The scheduled maintenance has been completed.
Oct 2, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 17:00 EDT
Scheduled - On Thursday, Oct 2nd, from 5:00PM EST to 5:30PM EST, HUIT will be changing the email address used to send voicemail messages to your inboxes. Currently, the messages are sent from unityconnection@uc.harvard.edu. The new address will be unityconnection@harvard.edu. This is to address an issue with mail delivery to some groups on campus.

If you have filters set up in your email client pertaining to voicemail messages, they will need to be updated to use this new address.

If you have any questions, please contact us at 617-495-7777 or ithelp@harvard.edu
Oct 2, 12:06 EDT
Oct 1, 2025
HarvardSites Drupal Deployment
Completed - The scheduled maintenance has been completed.
Oct 1, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:00 EDT
Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code starting 10/1 at 5 pm ET. Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Sep 30, 09:16 EDT
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