HUIT Service Status Dashboard

Oracle e-Business Suite Annual Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 19:30 EDT

Scheduled - On Friday April 25th at 7:30pm HUIT will be executing the annual Oracle maintenance. Effected modules will be Accounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Chart of Accounts GL Validator, Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry.
Apr 25, 2025 19:30 - Apr 28, 2025 07:00 EDT

Electrical Power Outage Notice for Gutman Library, Read House and Nichols House (4/25)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 19:00 EDT

Scheduled - From Friday, April 25, 2025, at 7:00PM to Saturday, April 26, 2025, at 7:00AM there will be no normal electric power available to Gutman Library, Read House, and Nichols House.

The purpose of this scheduled electrical outage is for a contractor to install new electrical equipment into the main electrical switchboard at Gutman Library.
Apr 25, 2025 19:00 - Apr 26, 2025 07:00 EDT

Active Directory Operational

Active Directory [On-Prem] Operational

Azure Active Directory Operational

Adobe Operational

Adobe Creative Cloud Operational

Adobe Document Cloud Operational

Alumni Affairs Applications Operational

Canvas Operational

Campus Services Applications Operational

Collaboration & Sharing Services Operational

CA Shared Drives Operational

DropBox Operational

FAS Shared Drives Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Harvard Slack Grid Operational

Microsoft OneDrive Operational

Microsoft Teams Operational

Secure File Transfer Operational

Sharepoint Operational

Crimson Print Operational

Data Center Services Operational

Data Management Services Operational

Financial Data Warehouse Operational

HART Operational

HR Data Warehouse Operational

Informatica Platform Operational

QlikView Platform Operational

Duo Operational

Duo Security Core Authentication Service Operational

Duo Security Push Delivery Operational

Duo Security Phone Call Delivery Operational

Duo Security SMS Message Delivery Operational

Email Services Operational

Google Apps Gmail Operational

Office 365 Email & Calendar Operational

Proofpoint Operational

FAS Admin Applications Operational

Financial Applications Under Maintenance

BUY-TO-PAY Powered by JAGGAER Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle eBusiness Suite Under Maintenance

Harvard Web Publishing Platforms Operational

CampusPress Operational

OpenScholar Operational

HarvardSites Drupal Operational

HarvardKey Operational

HarvardKey Authentication Operational

HarvardKey Light Self-Service Operational

HarvardKey Self-Service Operational

HR Applications Operational

Aurora HR Operational

Harvard Careers Operational

Harvard Training Portal Operational

PeopleSoft Operational

Library Technology Systems Operational

Alma Operational

DASH Operational

EzProxy Operational

HOLLIS (Primo) Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

VPN Operational

Wired Networking Operational

Wireless Networking Operational

Research Administration & Compliance Systems Operational

Agreements-DUA Operational

Data Safety Operational

ESTR-IRB Operational

GMAS Operational

OAIR Operational

PI Dashboard Operational

Research Administration Portal Operational

Service Management Operational

ServiceNow Operational

Sponsored Research Applications Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Learning Experience Platform (LXP) Operational

Panopto Operational

Poll Everywhere Operational

Qualtrics Operational

Telecommunication Systems Operational

Utilities Under Maintenance

Electricity Under Maintenance

Water Operational

Other Utilitiies Operational

Zoom Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Network File Share Maintenance (SOX1) May `2`, `2025` `18:00`-`22:00` EDT

HUIT will be upgrading and re-platforming underlying storage infrastructure. Users will not be able to access files and data on network shared drives mapped to SOX1 until the maintenance is complete.
Posted on Apr 24, 2025 - 13:54 EDT

Past Incidents

Apr 25, 2025

Network File Share Maintenance (FAS-DSFT & FAS-DSS)

Completed - The scheduled maintenance has been completed.
Apr 25, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 EDT

Scheduled - On Friday, April 25 from 6:00PM to 10:00PM, HUIT will be upgrading and re-platforming underlying storage infrastructure. Users will not be able to access files and data on network shared drives mapped to FAS-DSFT and FAS-DSS until the maintenance is complete.
Apr 11, 11:25 EDT

Electrical Power Outage Notice for Phillips Brooks House (4/25)

Completed - The scheduled maintenance has been completed.
Apr 25, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:30 EDT

Scheduled - From Friday, April 25, 2025, at 6:30AM to Friday, April 25, 2025, at 7:00AM, there will be no normal electric power available to Phillips Brooks House.

The purpose of this scheduled electrical outage is to replace a defective electric meter at Phillips Brooks House.
Apr 24, 14:57 EDT

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

my.harvard Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT

Scheduled - Beginning at 11PM ET on Friday April 18th, HUIT will perform normal monthly maintenance on my.harvard systems. my.harvard maintenance typically concludes within 2-4 hours, however, in rare cases extended time is needed to complete the work.
Apr 16, 13:36 EDT

Apr 18, 2025

HarvardSites Drupal maintenance

Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 EDT

Scheduled - Beginning at 5PM ET on Wednesday April 16th, HUIT will perform normal maintenance on HarvardSites Drupal.

Site administrators are advised to refrain from editing content during these windows:

Wednesday, April 16, 2025 5PM-10pm ET
Thursday, April 17, 2025 5PM-10pm ET
Friday, April 18, 2025 1AM-8AM ET
Apr 16, 11:57 EDT

Apr 17, 2025

MIDAS Update Release

Completed - The scheduled maintenance has been completed.
Apr 17, 18:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 EDT

Scheduled - On Thursday April 17, HUIT will be releasing an update to MIDAS. Please note that there may be a minor interruption to service during this update. To prevent any loss of work, we advise saving your work prior to 5 PM. Access to services should resume shortly thereafter.
Apr 16, 13:58 EDT

Open OnDemand Service Interruption

Resolved - The outage affecting HUIT Open On Demand has been resolved, and users are able to login and access resources. We'll continue to closely monitor to ensure service stability.
Apr 17, 09:46 EDT

Monitoring - Restarting the slurm controller node and altering its configuration has enabled launching interactive apps in HUIT Open OnDemand once again. HUIT will continue to monitor the service to ensure stability before resolving the Major Incident.
Apr 16, 19:44 EDT

Identified - The service team believes they've identified a path forward. They continue working to investigate and remediate the root cause.
Apr 16, 18:45 EDT

Investigating - When logging into https://ood.huit.harvard.edu, users are able to load the Open OnDemand dashboard, but interactive apps will not start properly. The terminal app may load, but the Slurm scheduler is unstable, and compute jobs may or may not run.

User data is unaffected, and can still be downloaded through the Open OnDemand dashboard.

FAS Academic Technology is troubleshooting this issue and working to restore this service.
Apr 16, 17:12 EDT

Apr 16, 2025

Zoom - Unable to create/join new meetings

Resolved - The issue affecting Zoom meeting functionality has been resolved. Full service has been restored, and users should no longer experience any disruptions. We will continue to monitor performance.
Apr 16, 17:01 EDT

Identified - Zoom is continuing to work on resolving the issue. At this time, users are still reporting issues creating or joining meetings.

We will continue to monitor and provide updates as we receive further information.
Apr 16, 16:32 EDT

Update - Zoom has confirmed that this outage is impacting all Zoom customers. They are working to investigate and remediate the root cause and will update us on their progress.

In the meantime, it is recommended to use Microsoft Teams for videoconferencing.
Apr 16, 15:25 EDT

Investigating - HUIT has is investigating reports regarding issues creating/joining Zoom meetings. We are contacting our vendor and will provide more information as it becomes available.
Apr 16, 15:04 EDT

Apr 15, 2025

Electrical Power Outage Notice for Swartz Hall, Andover Library, Center for the Study of World Religions, Jewett House, Carriage House, Rockefeller Hall, 38 Oxford St, OEB Greenhouse (4/15)

Completed - The scheduled maintenance has been completed.
Apr 15, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 EDT

Scheduled - From Tuesday, April 15, 2025, at 5:00AM to Tuesday, April 15, 2025, at 6:30AM, there will be no normal electrical power to the following buildings.

Scheduled Electrical Out Times on Tuesday, April 15, 2025:
1. 5:00 AM - 5:30 AM: Swartz Hall, Andover Library, Center for the Study of World Religions, Jewett House, and Carriage House
2. 5:30 AM - 6:00 AM: Rockefeller Hall
3. 6:00 AM - 6:15 AM: 38 Oxford Street
4. 6:15 AM - 6:30 AM: OEB Greenhouse

The purpose of these scheduled outages is to move the main electrical service for these buildings from the CUP Station 8003 to the Northwest Station 8009.
Apr 11, 11:23 EDT

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

RIVER Regional Core Software Update (4/10)

Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 EDT

Scheduled - From Thursday, April 10, 2025 from 10:00PM until Friday, April 12th at 07:00AM, HUIT engineers will be updating the software of the current RIVER Regional Core equipment as part of our routine maintenance schedule.

On-premise wireless network services will be impacted by this software update to the current regional core equipment in the RIVER Region, resulting in wireless network service interruptions between 1-5 minutes at all downstream locations while work is underway.
Mar 14, 15:55 EDT

Scheduled Maintenance

Network File Share Maintenance (SOX1) May 2, 2025 18:00-22:00 EDT

Past Incidents

Network File Share Maintenance (SOX1) May `2`, `2025` `18:00`-`22:00` EDT