HUIT Service Status Dashboard

All Systems Operational

Active Directory Operational
Active Directory [On-Prem] Operational
Azure Active Directory Operational
Adobe Operational
Adobe Creative Cloud Operational
Adobe Document Cloud Operational
Alumni Affairs Applications Operational
Canvas Operational
Campus Services Applications Operational
Collaboration & Sharing Services Operational
CA Shared Drives Operational
DropBox Operational
FAS Shared Drives Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Harvard Slack Grid Operational
Microsoft OneDrive Operational
Microsoft Teams Operational
Secure File Transfer Operational
Sharepoint Operational
Crimson Print Operational
Data Center Services Operational
Data Management Services Operational
Financial Data Warehouse Operational
HART Operational
HR Data Warehouse Operational
Informatica Platform Operational
QlikView Platform Operational
Duo Operational
Duo Security Core Authentication Service Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Duo Security SMS Message Delivery Operational
Email Services Operational
Google Apps Gmail Operational
Office 365 Email & Calendar Operational
Proofpoint Operational
FAS Admin Applications Operational
Financial Applications Operational
BUY-TO-PAY Powered by JAGGAER Operational
Concur Operational
CPATH Operational
HUBS Operational
Oracle eBusiness Suite Operational
Harvard Web Publishing Platforms Operational
CampusPress Operational
OpenScholar Operational
HarvardSites Drupal Operational
HarvardKey Operational
HarvardKey Authentication Operational
Harvard Guest Authentication and Self-Service Operational
HarvardKey Self-Service Operational
HR Applications Operational
Aurora HR Operational
Harvard Careers Operational
Harvard Training Portal Operational
PeopleSoft Operational
Careers@Harvard Operational
Library Technology Systems Operational
Alma Operational
DASH Operational
EzProxy Operational
HOLLIS (Primo) Operational
ILLiad Operational
Leganto Operational
LibAnswers Operational
LibGuides Operational
my.harvard - Enterprise Student Systems (ESS) Operational
Network Services Operational
VPN Operational
Wired Networking Operational
Wireless Networking Operational
Research Administration & Compliance Systems Operational
Agreements-DUA Operational
Data Safety Operational
ESTR-IRB Operational
GMAS Operational
OAIR Operational
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Service Management Operational
ServiceNow Operational
Sponsored Research Applications Operational
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Learning Experience Platform (LXP) Operational
Panopto Operational
Poll Everywhere Operational
Qualtrics Operational
Telecommunication Systems Operational
Utilities Operational
Electricity Operational
Water Operational
Other Utilitiies Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Software Updates to Aruba Access & Distribution Switches in the River Region Feb 5, 2026 20:00 - Feb 6, 2026 07:00 EST

The HUIT Network team will be upgrading all Aruba access switches within the River region, followed by a full reboot to complete the installation of new code.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time.

Anything connected devices or services to these switches, including wireless and wired networks, may temporarily lose connectivity.
Posted on Jan 16, 2026 - 14:37 EST
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Electrical Power Outage Notice for Smith Center South Tower - Mount Auburn Street Side (1/24)
Completed - The scheduled maintenance has been completed.
Jan 24, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 EST
Scheduled - From Friday, January 23, 2026, at 10:00 PM to Saturday, January 24, 2026, at 6:00 AM, (8 hours) there will be no normal electrical power to Smith Center South Tower - Mount Auburn Street Side.

The purpose of this scheduled electrical outage is for a contractor to test emergency lighting systems at Smith Center South Tower - Mount Auburn Street Side.
Jan 22, 13:11 EST
Jan 23, 2026
Microsoft 365 Issues Affecting Sending and Receiving Emails
Resolved - Microsoft has confirmed the incident was resolved early this morning. Our external email queues are now clear, indicating that messages from outside Harvard are being delivered successfully. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Jan 23, 07:40 EST
Update - Microsoft is indicating that a fix is in place, it is taking time to propagate.  Harvard is still experiencing delays in receiving and sending emails. This is an issue impacting all of North America.
Jan 22, 20:16 EST
Update - Microsoft is continuing to work to restore service; however, Microsoft 365 services (including Outlook, Teams, and OneDrive) are still experiencing issues. We expect an additional update from Microsoft soon.
Jan 22, 18:45 EST
Monitoring - Microsoft has reported that it has restored the affected infrastructure; however, services are not yet fully recovered.
You may experience delays receiving Outlook emails from senders outside of Harvard.
We are continuing to monitor and will post more information as it becomes available from Microsoft.
Jan 22, 17:15 EST
Investigating - Microsoft has confirmed broad issues with M365. We are actively working with Microsoft to remediate this issue. We will provide an update as we learn more.
Jan 22, 16:31 EST
Jan 22, 2026
HarvardKey Sign In
Resolved - This incident has been resolved.
Jan 22, 20:14 EST
Monitoring - Following a change implemented this weekend, you may be prompted to sign back in to your Office 365 applications. This is expected behavior.

If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu
Jan 12, 15:38 EST
Kiteworks Secure File Transfer Service Maintenance (1/22)
Completed - The scheduled maintenance has been completed.
Jan 22, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 EST
Scheduled - There is an unplanned maintenance event for Harvard’s Kiteworks Secure File Transfer Service today, Thursday, January 22, 2026, at 6:00pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00pm – 8:00pm.

The purpose of this maintenance window is to install updates for the Kiteworks service. This is expected to take the full two-hour window and there will be no changes to the end user interface or experience.

A reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our Send an Encrypted Email in Outlook knowledge article.
Jan 22, 16:00 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Verizon Mobile Network Outage
Resolved - Verizon announced that the issue has been resolved and recommended that customers who continue to experience difficulties restart their devices.
Jan 16, 14:33 EST
Monitoring - A nationwide Verizon mobile network outage is impacting voice, text, and data for customers. Harvard systems are not impacted at this time; however individuals with Harvard-provided mobile devices on the Verizon network may be affected.
Jan 14, 14:13 EST
Software Updates to Aruba Access & Distribution Switches in the Yard Region
Completed - The scheduled maintenance has been completed.
Jan 16, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 20:00 EST
Scheduled - The HUIT Network team will be upgrading all Aruba access switches within the Yard region, followed by a full reboot to complete the installation of new code.

We anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Devices and services connected to these switches may experience temporary connectivity interruptions.
Jan 7, 10:55 EST
Northwest Building Network Switch Upgrade (NW Labs, 52 Oxford St)
Completed - The scheduled maintenance has been completed.
Jan 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 EST
Scheduled - HUIT will be finishing network switch upgrades in the Northwest Building (NW Labs, 52 Oxford Street) on Thursday (1/15). During the maintenance window, network connectivity will be unavailable for devices or services connected to affected switches.

HUIT has coordinated the timing of this work with the Building Manager, who has sent out internal communications.

Upgrade Details:

• Timing: Thursday, January 15 — 11:00 PM to 7:00 AM
• Work location: Remainder of the building (Third-Floor network closets already completed)
• Affected connections: Network jacks ending in B1N, B1S, B3N, and B3S
Jan 12, 22:03 EST
Jan 15, 2026
Jan 14, 2026
Crimson Print Maintenance (1/14/2026)
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 EST
Scheduled - Harvard's Crimson Print service will be temporarily unavailable during a scheduled maintenance window on Wednesday, January 14, 2026, from 8:00 PM to 11:00 PM EST.

During this time, you will not be able to submit, release, or manage print jobs. This maintenance will not change the user interface or the overall experience once service is restored.

If you have questions or need assistance, please contact the HUIT Service Desk or your local IT support.
Dec 10, 10:38 EST
Northwest Building Network Switch Upgrade (NW Labs, 52 Oxford St)
Completed - The scheduled maintenance has been completed.
Jan 14, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:00 EST
Scheduled - HUIT will be performing network switch upgrades in the Northwest Building (NW Labs, 52 Oxford Street) on Tuesday (1/13). During the maintenance window, network connectivity will be unavailable for devices or services connected to affected switches.

HUIT has coordinated the timing of this work with the Building Manager, who has sent out internal communications.

Upgrade Details:

• Timing: Tuesday, January 13 — 11:00 PM to 7:00 AM
• Work location: Third-floor network closets
• Affected connections: Network jacks ending in 3N or 3S
Jan 12, 21:56 EST
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